SAM103071 - Records: movement of taxpayer records: w013 potential transfer cases (Action Guide)
Note: From October 2010, entries for processing and compliance have been removed, leaving collection entries only.
When reviewing your ‘Potential Transfer’ work list, follow steps 1 - 2, and then one of steps 3 - 5, or steps 6 - 8, or step 9 below. The guide is presented as follows
For details of how to access any of the SA functions, select ‘Index Of Functions’ on the left of the screen.
Initial action
| 1. |
In function WORK LIST CASES |
| |
- Select the entry that you want to work
|
| |
- Select the [View] button. You will be taken to function SELECTED CASE, to see all available details on the work item. This includes the target office for transfer
|
| |
- Make a note of the target office details
|
| 2. |
Decide whether or not you want to transfer your responsibility as suggested by the SA system |
Top of page
To transfer responsibility now
| |
If you want to transfer your responsibility for the SA record now |
| 3. |
In function WORK LIST CASES |
| |
- Select the [OK] button. You will be taken to function MAINTAIN RESPONSIBLE OFFICE
|
| 4. |
In function MAINTAIN RESPONSIBLE OFFICE |
| |
- Select the [Transfer] button. You will be taken to screen CHANGE RESPONSIBLE OFFICE
|
| |
- Enter the new office details in the Organisation Unit ID field
|
| |
|
| 5. |
If you have processing responsibility, transfer papers to the new office with responsibility for processing work if required, drawing attention to any open matters. That office, on receipt of the file or PN pad, is responsible for advising the taxpayer and any acting agent of the change of responsibility |
| |
When responsibility is transferred, all current work items for that type of Revenue activity will be transferred to the new office automatically. |
Top of page
To defer transfer of responsibility
| |
If you want to defer transfer of your responsibility for the SA record |
| 6. |
In function WORK LIST CASES |
| |
- Select the [BF] button. You will be taken to function SET B/F DATE
|
| 7. |
In function SET B/F DATE |
| |
- Enter a realistic b/f date
|
| |
- Enter a b/f note, ensuring that
|
| |
-
- Your initials form the first part of the note
|
| |
-
- The new office Organisation Unit ID is included
|
| 8. |
Continue to actively work the case so that the required transfer may be made as soon as possible, by following steps 3 - 5 above |
Top of page
To delete work item
| |
If you decide that transfer of your responsibility for the SA record is not appropriate |
| 9. |
In function WORK LIST CASES or function SELECTED CASE |
| |
- Select the [Del] button. The work list entry will be deleted
|
