RPSM05302030 - Scheme Administrator Pages: Contributions and tax relief: Member contributions - refunds of contributions: Non-automatic refunds

Non-automatic refunds

Scheme administrators should not automatically make a refund where there is a claim from a member:

  • that the arrangement was mis-sold or effected under a misapprehension and the validity of the arrangement is in doubt (see RPSM05302040), or
  • of poor service or maladministration by the scheme administrator (see RPSM05302050).
Glossary ( RPSM20000000)