REQACE300 - Requesting AC-e assistance from an OMS under Administrative Cooperation in Excise (AC-e): How do I request assistance under AC-e?


Each option has a bespoke request form or process requiring completion, as described below:-

Movement Verification System (MVS) requests

Please complete the standard MVS (Word) template which is available at the following link

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Completed MVS forms should be faxed directly to the ACCT (for alcohol requests) or the NVC (for energy product / tobacco product requests) along with a copy of the relevant AAD(s). It is recommended that Local Compliance/LBS officers also copy completed forms to their local risk manager/relevant Client Relationship Manager (CRM’s) respectively. Contact details for the ACCT and NVC can be found at the foot of this guidance note.

Excise Mutual Assistance (EMA) requests

Please complete the standard EMA template which is available at the following link

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Completed EMA forms should be faxed directly to the ACCT (for alcohol requests) or the NVC (for energy product / tobacco product requests) along with a copy of the relevant supporting documentation e.g. AADs, CMRs, movement / sales schedules, copy weighbridge tickets, etc. On the EMA form, you must provide a clear explanation of the reasons for your request and set out specific enquiries you wish to be made. It is recommended that Local Compliance/LBS officers also copy completed forms to their local risk manager/relevant Client Relationship Manager (CRM’s) respectively. Contact details for the ACCT and Liaison Department can be found at the foot of this guidance note.

Pre-arranged exchanges of information & joint controls, which could include:-

  • ‘Early Warning System (EWS-e)’: for use where physical checks on consignments (as well as documentary) at the point of arrival are essential to address suspected outbound diversion of goods (e.g. where outbound diversion is being hidden by the delivery of substitute goods at OMS premises).

Use of EWS-e for alcohol consignments:

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)If the ACCT support your request they will contact the CLO who will propose the exercise to the OMS CLO on your behalf. If it is agreed then for each movement to be verified you will need to fax a copy of the completed AADs (as soon as available) with a completed fax header for the ACCT. The requests will be sent out as EWS-e requests to the OMS through the NVC who are the ‘gateway’ with OMS. The fax header is available at the following link:

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Use of EWS-e for energy products (e.g. oils) and tobacco products:

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)If you want to use EWS-e you should contact the NVC in the first instance providing them with the same information as outlined above. The NVC will forward this to the CLO, who will approach the OMS CLO on your behalf for suitable requests. If it is agreed with the OMS then you will need to fax a copy of the completed AADs (as soon as available) with a completed a fax header to the NVC who will forward the information to the OMS as EWS-e requests. Fax header available at the following link

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

You should provide as much information as possible on the specific risks relating to the movement (This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Joint Controls with OMS: joint controls (Simultaneous or Multilateral) involve participating MS undertaking agreed and usually coordinated controls within their own fiscal territory. They could be done in a number of ways depending on the nature of the case and the specific controls that you are proposing. The use of joint controls will be considered where a risk is more effectively dealt with by MS working together rather than in isolation, as the number of this type of control, which can be run at the same time, has a limit. Priority will be given to those proposals involving the highest risk targets.

If you have any proposals for joint controls which are at the initial stage of development, contact the Intel team relevant to your excise product advising them of the idea and background concerning risks etc. These teams will also be considering the potential for joint activity with OMS on an ongoing basis, and may be able to provide some advice on your idea and will be aware of it when considering ongoing or future contact they may be aware of with OMS. Discussions concerning joint controls can also be made informally by UK officers in advance of a formal proposal being made through the CLO to the OMS. Remember if you have initial discussions with officials from an OMS and they involve specific excise information they must be made through an appropriate ‘gateway’ (See Guidance Note 1). (This text has been withheld because of exemptions in the Freedom of Information Act 2000)