PSIPart22 - Operational Procedures


(This archived guidance relates to HMRC discretionary practice before the 6th April 2006. For current guidance on Registered Pension Schemes see the Registered Pension Schemes Manual)

Contents

Section 1 - Applications

Section 2 - Clerical Procedures

Section 3 - CORA Processes

Section 4 - General Administration

Section 5 - Approval Procedures

Section 6 - General Examination

Click here to return to topSection 1 - Applications

PSI22.1.1Introduction
PSI22.1.2Core Functions
PSI22.1.3- New Applications
PSI22.1.4- Automated Letters
PSI22.1.5- Barcodes
PSI22.1.6- Pensioneer Trustee Database
PSI22.1.7Key Words and Terms
PSI22.1.8- CORA
PSI22.1.9- Rejected (REJ)
PSI22.1.10- Accepted (ACC)
PSI22.1.11- Interim Authorisation (INT)
PSI22.1.12- Approved (APP)
PSI22.1.13- Full Examination (FUL)
PSI22.1.14- Practitioner/Life Office
PSI22.1.15Forms
PSI22.1.16- PS176
PSI22.1.17- PS274
PSI22.1.18- PS177/IA
PSI22.1.19- PS178
PSI22.1.20Documentation
PSI22.1.21- Insured Schemes
PSI22.1.22- Self-administered Schemes
PSI22.1.23- Individual Arrangements
PSI22.1.24- Hancock Annuities
PSI22.1.25- Participating Employers
PSI22.1.26Registration
PSI22.1.27- Reference Numbers
PSI22.1.28- Points to Watch
PSI22.1.29Approval
PSI22.1.30- Calculation of Approval Date
PSI22.1.31- Standard Documents
PSI22.1.32- Referral for Full Examination
PSI22.1.33- CORA Approval
PSI22.1.34- Hancock Annuities and Individual Arrangements
PSI22.1.35Scheme Files
PSI22.1.36- Contents
PSI22.1.37- Large Self-administered Schemes
PSI22.1.38- Small Self-administered Schemes
PSI22.1.39- Insured Schemes
PSI22.1.40- Pointer Sheet
PSI22.1.41CORA Codes & Indicators
PSI22.1.42- Approval Letter Type
PSI22.1.43- Funding
PSI22.1.44- Examiner Level
PSI22.1.45- Approval Status
PSI22.1.46- Employer Status
PSI22.1.47- Scheme Type
PSI22.1.48- Standard Document Status
PSI22.1.49- Standard Document Type
PSI22.1.50- Recall Dates
PSI22.1.51- Reviews and Reminders

Click here to return to topSection 2 - Clerical Procedures

PSI22.2.1Introduction
PSI22.2.2Things to Do
PSI22.2.3- Daily
PSI22.2.4- Weekly
PSI22.2.5- Monthly
PSI22.2.6File Movements
PSI22.2.7- New Cases
PSI22.2.8- Files from HMIT
PSI22.2.9- Files to HMIT
PSI22.2.10- HMIT CORA Locations
PSI22.2.11- Files within the Office
PSI22.2.12Recalled Files
PSI22.2.13- Attaching Post
PSI22.2.14- CORA
PSI22.2.15- Missing Post
PSI22.2.16Temporary Files
PSI22.2.17- Destruction
PSI22.2.18Post Handling
PSI22.2.19- Locating Files
PSI22.2.20- PS9014
PSI22.2.21- PS5, PS6, PS199, PS255, PS256
PSI22.2.22- Incoming AVRs
PSI22.2.23- SSAS Post, Nil Review
PSI22.2.24- Other Post
PSI22.2.25Examiner Post
PSI22.2.26- File Located in Racks
PSI22.2.27- File Located Off-Site
PSI22.2.28- File Located Elsewhere in Office
PSI22.2.29- Deeds
PSI22.2.30- Missing File
PSI22.2.31- Priority Markings
PSI22.2.32Replacing File Covers
PSI22.2.33Rack Checks
PSI22.2.34Clear Desk Policy

Click here to return to topSection 3 - CORA Processes

PSI22.3.1Introduction
PSI22.3.2Files
PSI22.3.3- Moving Files
PSI22.3.4- Locating Files
PSI22.3.5- Recalling Files
PSI22.3.6- Linking Files
PSI22.3.7- Unlinking Files
PSI22.3.8Diary BF
PSI22.3.9CORA Printout - Definitive Documentation Review
PSI22.3.10CORA Printout - AVR Review
PSI22.3.11CORA Printout - Diary BF Review
PSI22.3.12Duplicate Approval letters
PSI22.3.13- Replacements
PSI22.3.14- Amendments
PSI22.3.15PS5
PSI22.3.16PS6
PSI22.3.17-21PS21
PSI22.3.22-24PS87
PSI22.3.25-27PS88
PSI22.3.28-30PS110
PSI22.3.31-32PS199
PSI22.3.33PS255
PSI22.3.34PS256
PSI22.3.35PS9016
PSI22.3.36PS9018
PSI22.3.37PS9019

Click here to return to topSection 4 - General Administration

PSI22.4.1Service Standards
PSI22.4.2- Delays
PSI22.4.3File Weeding
PSI22.4.4- When To Do It
PSI22.4.5- Papers To Be Removed
PSI22.4.6- Papers To Be Retained
PSI22.4.7Dealing with post
PSI22.4.8- Sifting
PSI22.4.9- Priority Items
PSI22.4.10- Surplus Funds Correspondence
PSI22.4.11- Targets
PSI22.4.12Submissions and Referrals
PSI22.4.13- Preliminary Action
PSI22.4.14- Asking for Advice
PSI22.4.15- Asking for Support
PSI22.4.16- General Procedure
PSI22.4.17- Presentation and Format
PSI22.4.18- Seeking Authority
PSI22.4.19- Passing Cases On
PSI22.4.20BFs
PSI22.4.21- Short Term
PSI22.4.22- Long Term
PSI22.4.23- Diary BFs
PSI22.4.24- Extraction
PSI22.4.25- PFW
PSI22.4.26Repository
PSI22.4.27- FILE
PSI22.4.28- REPOS
PSI22.4.29Off-File Working
PSI22.4.30Tax Office Files
PSI22.4.31Banking Procedures
PSI22.4.32- Post Room Ledger
PSI22.4.33- Receiving Cash
PSI22.4.34- Receiving Cheques
PSI22.4.35- Cheque Security
PSI22.4.36- Cheques Incorrectly Completed
PSI22.4.37- Cheques Received in Error
PSI22.4.38- Correspondence Stamp
PSI22.4.39- Payslip PS1(NUC)
PSI22.4.40- Sending Payment to Accounts Office
PSI22.4.41- Bringing Payments to Account
PSI22.4.42- Form 94A
PSI22.4.43- Completion of Form 94A (Step 1)
PSI22.4.44- Completion of Form 94A (Step 2)
PSI22.4.45- Payment by Instalments
PSI22.4.46Complaints Procedure
PSI22.4.47- Customer Complaints Manager
PSI22.4.48- The Adjudicator
PSI22.4.49- MPs' Letters
PSI22.4.50- Compensation Claims
PSI22.4.51- Statistics
PSI22.4.52Confidentiality
PSI22.4.53- Scheme Information
PSI22.4.54- Employer in Liquidation
PSI22.4.55Media Enquiries
PSI22.4.56Sensitive Material
PSI22.4.57(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.58(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.59(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.60(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.61(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.62(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.63(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.64(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.65(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.66(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.67Safety of Staff Out of Office
PSI22.4.68- Record Keeping
PSI22.4.69- Day Visits
PSI22.4.70- Overnight Visits
PSI22.4.71- Home Visits
PSI22.4.72- Incident Reporting
PSI22.4.73Identity Cards
PSI22.4.74(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.75(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.76- Customer Enquiries
PSI22.4.77(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.78(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.79(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.80(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.81(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.4.82(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Click here to return to topSection 5 - Approval Procedures

PSI22.5.1Introduction
PSI22.5.2CORA Printout
PSI22.5.3Pointer Sheets
PSI22.5.4Controlling Directors
PSI22.5.5- Restrictions
PSI22.5.6Proprietors and Partners
PSI22.5.7Investment Companies
PSI22.5.8Service Companies Associated with Partnerships
PSI22.5.9- Specimen Rule
PSI22.5.10Holding Companies
PSI22.5.11Directors' Fees
PSI22.5.12Lloyds Underwriting Syndicates
PSI22.5.13Other schemes of the employer
PSI22.5.14Charities
PSI22.5.15- IR (Charities)
PSI22.5.16- Instructions to Tax Office
PSI22.5.17Interim Deed Procedure
PSI22.5.18- Qualifying Schemes
PSI22.5.19- Restructuring of Public Services
PSI22.5.20- Application Procedure
PSI22.5.21- Conditional Approval
PSI22.5.22Standard under Negotiation
PSI22.5.23No Listed Standard
PSI22.5.24Deed of Indemnity Procedure
PSI22.5.25- Extension of Deeds of Indemnity
PSI22.5.26- Scheme Approval
PSI22.5.27Discontinuance at interim stage
PSI22.5.28- Submission of Definitive Documentation
PSI22.5.29- Insured schemes with 100 Members or Less
PSI22.5.30- Insured schemes with more than 100 Members and Self-Administered Schemes
PSI22.5.31- Abandonment
PSI22.5.32- Small Self-Administered Schemes
PSI22.5.33Rule Examination
PSI22.5.34Leading Cases
PSI22.5.35Standard Documents
PSI22.5.36- Amended Standard
PSI22.5.37Professional Footballer Schemes
PSI22.5.38- Model Rules
PSI22.5.39- New Model Rules
PSI22.5.40- Existing Model Rules
PSI22.5.41- Non Standard Rules
PSI22.5.42Unfunded schemes
PSI22.5.43- Documentation
PSI22.5.44- Normal Retirement Age
PSI22.5.45- Late Retirement
PSI22.5.46- Aggregation of Benefits
PSI22.5.47- Commutation
PSI22.5.48Centralised schemes
PSI22.5.49- Associated Employers
PSI22.5.50- Referral for Examination
PSI22.5.51- Non-Associated Employers
PSI22.5.52Approval procedure
PSI22.5.53Refusal to approve

Click here to return to topSection 6 - General Examination

PSI22.6.1LSAS Actuarial Valuation Reports (AVRs)
PSI22.6.2- Timescale
PSI22.6.3- Certificate
PSI22.6.4- Reminder Procedure
PSI22.6.5Action on receipt of LSAS AVR
PSI22.6.6- Investments
PSI22.6.7- Actuarial Assumptions
PSI22.6.8- Surplus
PSI22.6.9Self managed funds
PSI22.6.10- Funding Checks
PSI22.6.11(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.6.12Common Investment Funds
PSI22.6.13- Initial Action
PSI22.6.14- Main Requirements
PSI22.6.15- IR Trusts, Scotland
PSI22.6.16- AVRs
PSI22.6.17Deposit administration
PSI22.6.18-19(This text has been withheld because of exemptions in the Freedom of Information Act 2000)
PSI22.6.20- Other Cases
PSI22.6.21Managed Fund Policies
PSI22.6.22Change In Employee Contribution Rate
PSI22.6.23Salary Sacrifice
PSI22.6.24Special Contributions
PSI22.6.25- Spreading of Single Contribution
PSI22.6.26- Spreading of Multiple Contributions
PSI22.6.27- Notifying Decision
PSI22.6.28Insured Loanbacks
PSI22.6.29- Loan Documentation Certificate PS8
PSI22.6.30- Points to Watch
PSI22.6.31- Cessation of Regular Contributions
PSI22.6.32- Notifying Life Office
PSI22.6.33Ex-gratia relevant benefits
PSI22.6.34Overseas transfers
PSI22.6.35Requests For Confirmation of Tax Status
PSI22.6.36Unit trusts
PSI22.6.37- PS5000
PSI22.6.38- Change in Scheme Circumstances
PSI22.6.39Directions under Transitional Regulations
PSI22.6.40Changes to Scheme Particulars
PSI22.6.41Withdrawal of Approval
PSI22.6.42- Alternatives
PSI22.6.43- Administration
PSI22.6.44Fresh Applications for Approval
PSI22.6.45- Points to Watch
PSI22.6.46- Authorisation
PSI22.6.47- Notifying Tax Offices
PSI22.6.48- Application Previously Treated as Withdrawn
PSI22.6.49Replacement Schemes