PSI22.2.15 - Operational Procedures: Clerical Procedures - Recalled Files - Missing Post


(This archived guidance relates to HMRC discretionary practice before the 6th April 2006. For current guidance on Registered Pension Schemes see the Registered Pension Schemes Manual)

Once the recalled file arrives, there may be the odd occasion when the item of post in question has gone missing. If that is the case, you should BF the file for 3 months to yourself.

If the post turns up, proceed as in PSI22.2.13-14. If after the 3 months has elapsed and the post still has not turned up, return the file to its previous marking.