PAYE12071 - Coding: coding deductions and expenses: work item 93 - unable to code u/p - insufficient income live SA (Action Guide)
Work item 093 will be generated when there is insufficient income to collect an SA underpayment (that is, an underpayment ‘transferred from CESA’) through coding it out.
As a consequence of timing, work item 236 (PAYE90011) may have been created in addition / replacement to work item 093 in respect of the same underpayment. Where this is so, you should work the case / underpayment as follows
- Where the work item refers to an underpayment ‘transferred from CESA’, in accordance with the guidance below
- Where the work item refers to an NPS underpayment, in accordance with the guidance at PAYE90011
If you have both work items open for the same underpayment, at the point at which you commence work on clearing the underpayment you should close the incorrect work item and clear the underpayment by following the appropriate guidance. For example, if both work items are open in respect of an underpayment ‘transferred from CESA’, you should close work item 236 and follow the work item 093 guidance below to clear the underpayment.
To clear the work item, follow steps 1 - 19 below. This guide is presented as follows
| Initial action in all cases | Steps 1 - 6 |
| Update the record - underpayment can be coded | Steps 7 - 10 |
| Update the record - underpayment cannot be coded | Steps 11 - 17 |
| Close the work item | Steps 18 - 19 |
For details of how to use any of the PAYE Service functions, access the system help.
Underpayment collection
Once a tax year has already started (after 6 April) an underpayment must not be introduced into the CY coding for collection, this will create a potential underpayment for CY and not all of the coded out underpayment will be collected.
Initial action in all cases
| 1. | Review |
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| Note: If the deceased indicator is set on the record go to step 12. | |
| 2. | Use SA Function VIEW STATEMENT to check the outstanding underpayment is correct |
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| 3. | Review the Financial Events Summary screen in Accounting to check the outstanding underpayment is correct |
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| 4. | Check the employment summary screen to see if there is an on-going PAYE source from which the underpayment can be collected, if there are no live PAYE sources go to step 12 |
| 5. | For all ‘live’ employment / occupational pension sources |
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| 6. | Review tax coding |
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| Notes: | |
| a. | When reviewing the tax due for the year do not more than double the individual’s liability by including collection of an underpayment. |
| For example, if the individual’s estimated pay for the source against which the underpayment is to be coded would result in an annual tax deduction of £200.00, using the normal coding adjustments, the largest underpayment that can be coded is £200.00. If the underpayment to be coded was over £200.00, you cannot code out the underpayment, as this would more than double the individual’s liability. | |
| The liability for the source against which the underpayment is to be coded should be considered in isolation; the individual’s total liability from all sources should not be used to determine whether the underpayment can be coded. | |
| b. | Normal rules for application of K codes should also be considered, see PAYE11096 - this is not to be confused with doubling an individual’s liability |
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Update the record - underpayment can be coded
| 7. | If you are satisfied that the individual’s income is sufficient to collect the underpayment in the tax code |
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| For example, work item 093 is created in the 2009-10 tax year but is being reviewed after 06/04/2010. As a result the first tax year the underpayment can be collected is the 2011-12 tax year | |
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| 8. | Use Office Clerical Assistant (OCA) to prepare and issue OCA letter SA666 (Delay in coding SA underpayments) to the individual, explaining which tax year the underpayment will be collected, if there has been a delay in coding out the underpayment |
| 9. | Make an SA note to state which tax year the underpayment is now coded / going to be coded |
| 10. | Go to step 18 |
Update the record - underpayment cannot be coded
| 11. | If you are satisfied that the underpayment cannot be collected through the tax code in CY+1, go to step 12 |
| 12. | Cancel the underpayment from PAYE Service in the accounting area as follows |
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| 13. | Update Contact History |
| 14. | Use the SA Function CREATE SUNDRY CHARGE to enter the underpayment as an SA charge on the individual’s SA record |
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| 15. | Make an SA note of the actions taken |
| Note: If there are no continuing SA criteria you should not re-open a dormant SA record if you are transferring an underpayment back to SA. | |
| 16. | Use the standard letter (OCA43) to advise the individual of the reason why the underpayment cannot be collected through their tax code |
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| Note: Remember, in deceased cases the letter will need to be addressed to the personal representative of the deceased individual. | |
| 17. | Go to step 18 |
Close the work item
| 18. | Complete the work item notes |
| 19. | Close the work item |

