PAYE92046 - taxpayer end of year: posting P14 to taxpayer record: P14 lost (Action Guide)


To action cases where P14 is lost, follow steps 1 - 8 below

  1. Do you have, with the employer’s return, a form P35 (CS) substitute showing details of pay in addition to tax?
  • Yes, go to step 2
  • No, go to step 3
  1. Where you have a P35 (CS) substitute
  • Use the form P35 (CS) substitute to prepare a duplicate form P14
  • Enter the pay and tax and other details you need (If the Employer section has entered a revised tax figure, use this instead of the original figure)
  • Clearly note the form as a duplicate
  • If another district needs the P14 details, pass on the duplicate form
  • Use the duplicate P14 as evidence of pay and tax in the usual way
  • If you need missing figures for previous sources get them from forms P233 or P45
  • If you later find the original P14 you should
  • Compare the figures and look into any difference
  • Attach the forms to one another and send the original to the present district if necessary
  1. Where you do not have form P35 (CS) substitute
  • Contact the employer and ask them to report the pay and tax for the year in this employment and in any previous employment if possible
  • BF 3 weeks
  1. Has the information requested in step 3 above been received?
  • Yes, go to step 5
  • No, go to step 8
  1. When you have the employer’s report do the figures agree?
  • Yes, go to step 6
  • No, go to step 7
  1. Where the figures agree you should
  • Enter the pay and tax onto a blank P14
  • Clearly note the form as a duplicate
  • Pass the duplicate form on to another district if necessary
  • File the employers report with the P35
  1. Where the figures do not agree you should
  • Establish the correct figure
  • Ask the Employer’s section to prepare additional forms P14 and P35 and process the P35
  • Go back to step 6
  1. Where you do not receive a P35 (CS) by the 3 week BF date - refer the case to the Employer section