PAYE79071 - PAYE operation: targeted review forms: review forms exception lists (Action Guide)

On receipt of the exception lists, depending on the reason given in the ‘DETAILS’ column, follow steps 1 - 9 below. The guide is presented as follows

MCOTPSteps 1 - 2
EXCEEDS P810 LIMITS – SA LIMITSteps 3 - 4
EXCESS ENTRIESSteps 5 - 6
REVIEW LISTSteps 7 - 9


For details of how to access any of the COP functions use the [Index Of Functions] button on the left of the screen.

MCOTP

  1. Use Function NO to check the reason for the signal

  2. Either
  • Issue the manual form or in the case of a form P810, a letter

Or

  • Forward the information to the relevant office, as in Welsh language cases

Note: The form (and enclosures) to be issued will be shown on the list.

EXCEEDS P810 LIMITS – SA LIMIT

  1. Check whether case already set up in SA and linked to COP record

  2. If no SA record exists
  • Set the case up in SA

And

  • If today’s date is after the annual return selection date for SA cases (usually in February) ensure a SA return is issued manually

EXCESS ENTRIES

  1. Use Function CD to decide which coding items need checking

  2. Issue a letter to the taxpayer requesting the information required

REVIEW LIST

  1. Use Function NO to see the reason the signal was set

  2. Take whatever action is necessary to clear the matter

  3. Use Function RI to delete the signal if the case is not to be on the list in future years