PAYE79050 - PAYE operation: targeted review forms: function RR

This subject is presented as follows

Overview
Formats available
How to use Prime Format
How to use Format 1
Computer action once Format 1 screen completed and sent
How to use Format 2
What computer does finally
Further action to take

Overview

Function RR provides for the bulk recording of the receipt of review forms (or information provided in place of the completed form, for example, in a letter or phone call). As well as noting the record that the information has been received, using this function will also prevent a case being issued with a penal code for CY+1.

Use Function RR to note on the taxpayer's record the date of receipt of

  • A completed review form

Or

  • Information sufficient to satisfy the questions asked on the review form issued

Use the function the same day that you receive the form or information.

Do not use Function RR to note the receipt of a form 575 issued from the wife's record. These cases can be identified by the wife's NINO being shown under the address panel on the form 575. Pass these forms straight to the Processing Officer.

Formats available

Prime Format

  • To start

Format 1

  • To enter the National Insurance numbers of taxpayers whose review forms have been received

Format 2

  • Shown only if the employment changed on or after 6 April in the current year, within the office

How to use Prime Format

  • Enter RR in the FUNCTION field

No other entries should be made in the remaining fields

How to use Format 1

Complete Format 1 fields as shown

NINO

Enter the National Insurance number for each review form (of information) in turn. Omit the suffix. Use the first line and each succeeding line in turn

CONTINUE?

Enter ‘Y’ if you need a continuation screen

Error messages

NINO

  • REVIEW FORM NOT ISSUED
  • Correct the entry if the review form or record shows a different NINO

Or

  • Use Function RI to record the issue and receipt of the review form
  • REVIEW FORM ALREADY RECEIVED
  • If you have entered the wrong NINO correct it

Otherwise

  • Delete the entry
  • RR NOT APPROPRIATE - TAXPAYER DIED OR CEASED EARLIER THAN CY-1
  • Correct the entry if the review form or record shows a different NINO

Or

  • Delete the entry

CONTINUE

  • INVALID
  • Correct the entry to ‘Y’ or ‘N‘ or leave blank

Computer action once Format 1 screen completed and sent

The computer processes the details for each entry separately and in turn. If a screen showing more than one entry is redisplayed with an error message then you will not be able to amend any entries that appear above the National Insurance number which contains an error.

The computer will either amend the taxpayer record or display Format 2 if the taxpayer changed employment on or after 6 April in the current year, within the office.

How to use Format 2

If the taxpayer has changed employment within the office on or after 6 April in the current year, the screen will show you

  • The National Insurance number and name
  • A message giving the new reference

The message does not appear if the taxpayer has recommenced work for the same employer, or has moved from the live range to the UB range under the same employer reference.

Take action as follows

  • Check that the screen relates to the correct taxpayer
  • Amend the reference number on the review form
  • Press the Enter key

What will happen next

  • Processing of this case and any remaining cases on Format 1 will continue in sequence

What computer does finally

The computer

  • Puts the date of receipt of the review form (or information) on the record. This will be the day that the Function is used
  • Deletes the penal code signal for the next year unless the PCESS or DECD signals are set

Further action to take

After you have used Function RR

  • Tick the top right hand corner of the review form to show that receipt has been recorded
  • Check that any address changes have been recorded on the Taxpayer Business Service (TBS)
  • Pass the review form(s) to the Processing Officer