PAYE78021 - PAYE operation: taxation of job seekers allowance: DWP investigation (Action Guide)
To process BA-IR follow steps 1 - 8 below. The guide is presented as follows
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Steps 1 - 3 |
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Steps 4 - 8 |
Initial action
- Select the EMPLOYMENT SUMMARY screen to view the relevant employment
- View the entries in more detail by going to the VIEW AND EDIT EMPLOYMENT DETAILS screen
- Before proceeding check the CONTACT HISTORY screen to view Enotes and to check previous actions taken
Review individual’s record
- Satisfy yourself that the claimant and the individual are one and the same person
- Enter employment details on the form BA-IR
- Give a written explanation if you find that
- Claimant and the individual are not one and the same person
Or
- The individual appears to be still a genuine live JSA claimant
- Sign the form BA-IR
- Send the form back to the Department for Work and Pensions issuing office
