PAYE76140 - PAYE operation: pensioners: rejection of forms P46(DWP)(Slip) and P173 by DWP
When forms P46(DWP)(Slip) and P173 are rejected by Department
for Work and Pensions (DWP) they are returned to the issuing
office. The following tells you the reasons for these rejections
and what action you must take.
The pensioner has died
Where the DWP information is that the pensioner has died
- Use Function ML to enter a date of leaving of today
- Make an ENOTE on the record
- Set the MCOTP signal
- Retain returned form in the District Record or with any other papers
When confirmation of death received
- Amend the date of leaving on the record to the actual date of death and set the DECD signal
The pensioner's benefit has been withdrawn
Where the pensioner's benefit has been withdrawn
- Retain the returned form in the DR or with any other papers
- Take no action until the pensioner tells you that the benefit has ceased, then
- Ask for the date of the last payment to recalculate the total benefit received in the year
- Do not ask why benefit was withdrawn
An entry in the Designator box is wrong
Where an entry in the Designator box is wrong
- Prepare and issue a new form P173 giving the correct information
The DSS has no record for a case notified on form
P173
This may happen if the original form P173 did not include
- The National Insurance Number
- The date of birth
- The correct details
In this case
- Issue a new form P173 showing the correct details
