PAYE76010 - PAYE operation: pensioners: arranging interviews

You may find that

• A pensioner asks for an interview

Or

• An interview seems to be the best method of reaching agreement over a problem

Your office may not be within easy reach of the pensioner's home. If so, arrange the interview at a local office convenient to the pensioner.

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)