PAYE68080 - employment maintenance: movements browser: movement inhibited – new office (Action Guide)


To deal with the work items created where the taxpayer record cannot be automatically transferred, the new office should follow steps 1 - 3 below. The guide is presented as follows

Initial actionSteps 1 - 2
Automatic RETRY time limit expired – please rework manuallyStep 3


For details of how to access any of the COP functions use the [Index of Functions] button on the left of the screen.

Initial action

  1. Note the work item with a date one month ahead
  2. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you delete the work item
  • If the record has not been transferred to you after 28 days you will get a further work item. In these circumstances go to step 3

Automatic RETRY time limit expired - please rework manually

Note: If the record cannot be transferred at the first request then the automatic transfer process will RETRY for a maximum of 28 days, or until the inhibition on transfer is removed in the old office

A P204 record is created in the new office and this can be viewed using Function MA. If the inhibition is not removed by the old office then, after 28 days, a printout showing the heading above is produced in the new office

  1. Follow the instructions given in ‘How To Use The RE - TRY Facility (Action Guide)’ at PAYE62051