PAYE68079 - employment maintenance: movements browser: review signals (Action Guide)
To consider messages that appear under this category follow
steps 1 - 12 below. The guide is presented as follows
| There is uncleared electronic mail – Review | Step 1 |
| The following signal(s) is / are on the record INSP, PE, SPEC | Step 2 |
| The BF Signal was set | Steps 3 - 6 |
| Review DinE printout | Steps 7 - 12 |
For details of how to access any of the COP functions use the
[Index of Functions] button on the left of the screen.
There is uncleared electronic mail - Review
- Use Function UE entering the taxpayer’s NINO in the NINO / REGISTER NO field
- Review the case and send any necessary reminders
And then
- Delete the work item
The following signal(s) is / are on the record INSP, PE, SPEC
- Pass a copy of the form to your manager who will check to see if the signals still apply
And then
Delete the work item
For more information about the INSP signal see Employment Procedures (EP) Manual at EP8751
The BF Signal was set
- Find the papers which are on BF
- Send them to the new Processing Office
- If you cannot find the papers send E-Form to the new Processing Office confirming
- There is no trace of BF papers
- The BF signal should be removed from the record
- Delete the work item
Review DinE printout
- Where the printout states ‘Computer Issued Assessments–- Date Issued’
- Go to step 12 if the date of issue is within the last 30 days
- Go to step 8 if the date of issue is not within the last 30 days
- Check the entry in the ’Appeal Status' column
- If the status is ‘Open’ go to step 12
- If the status is anything else go to step 9
- Check if there is an amount shown in the ‘Tax stood over’ column
- If there is an amount shown in the ‘Tax stood over’ column go to step 12
- if there is not an amount shown in the ‘Tax stood over’ column go to step 10
- Check if there is an entry in the ‘Assessment not yet issued’ column
- If there is an entry in the ‘Assessment not yet issued’ column go to step 12
- if there is not an entry in the ‘Assessment not yet issued’ column go to step 11
- Delete the work item and take no further action
- Print the Work List item and send the printout to the appropriate officer to review in accordance with paragraph 161 of the D in E procedures book
