PAYE68076 - employment maintenance: movements browser: pension cases (Action Guide)


To consider messages that appear under this category follow steps 1 - 11 below. The guide is presented as follows

Note: For more information on pension cases see ‘Automatic Record Update For New Pensioners’ at PAYE63040

Pension notification received but the record already noted OCCPENSteps 1 - 5
Pension notification received and RLS signal is setSteps 6 - 8
Pension notification received and MCOTP signal is setSteps 9 - 11


For details of how to access any of the COP and TBS functions use the [Index of Functions] button on the left of the screen.

Pension notification received but the record already noted OCCPEN

  1. Use Function TD to check the pension number
  2. If the record does not have a pension number or the pension number is the same as the one on the printout
  • Telephone the pension provider to find out if two pensions are being paid
  1. If only one pension is being paid
  • Use Function MR to insert / amend the pension number

And then

  • Delete the work item
  1. If more than one pension is being paid
  • Use Function MS (Class 3) to create a new sub source record
  • Use Function CD to
  • Code Basic Rate on a Week1 / Month1 basis
  • Issue form P2 to the taxpayer
  • Issue form P6 to the employer

And then

  • Delete the work item
  1. Use
  • Function TD to view the main source record
  • Function TA to set the SUB signal
  • Function NO to make an Essential Note (ENote) of the sub source office and employer reference

Pension notification received and RLS signal is set

  1. If the RLS signal is set
  • Use TBS Function AMEND TAXPAYER ADDRESS to check the address details to see if the RLS signal is correctly set
  1. If the RLS signal is correctly set
  • Delete the work item
  1. If the RLS signal is not set correctly
  • Use TBS Function AMEND TAXPAYER ADDRESS to amend the address details and unset the RLS signal

And then

  • Delete the work item

Pension notification received and MCOTP signal is set

  1. Use Function TD to check the details
  2. Issue form P161 or a P161W if the New Widow indicator is set
  3. Delete the work item