PAYE68046 - employment maintenance: movements browser: work list - tracing failures (Action Guide)


To deal with items appearing on this Work List follow steps 1 - 5

For details of how to access any of the COP and TBS functions use the [Index of Functions] button on the left of the screen.

  1. Use TBS Function FIND TAXPAYER first then COP Function TI to establish whether a record already exists for this taxpayer under a different NINO or temporary reference number. Further guidance on using the search facilities is in ‘Finding A Taxpayer Record’ at PAYE102000 onwards
  • If a record is found, go to step 2
  • If no record is found and the form is a P45(3), go to step 3
  • If no record is found and the form is a P45(1), go to step 4
  • If no record is found and the form is a P46, go to step 5
  1. If a record is found
  • Amend the entry in the NINO field on the browser

And

  • Select the [Submit] button
  1. If no record is found and the form is a P45(3)
  • Use Function MS to set up a new record

Then

  • Delete the form from the browser
  1. If no record is found and the form is a P45(1)
  • Consider the instructions in ‘Receipt Of Form P45(1) (Action Guide)’ at PAYE61046

And

  • Where necessary set up a new record using Function MS

Then

  • Change the entry in the NINO field on the browser to the temporary reference generated by the use of Function MS

And

  • Select the [Submit] button
  1. If no record is found and the form is a P46
  • Use Function MS to set up a new record

And

  • Delete the entry on the Work List

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