PAYE66041 - employment maintenance: bulk transfers: no trace of taxpayer record in the sub - region (Action Guide)
If you have entered the correct NINO in the NINO / Register
field in Prime Format of Function MT but there is no trace of a
taxpayer record in either your Management Unit (MU) or in the
sub-region, you will get the error message - NO TRACE OF TAXPAYER
RECORD IN THE SUB REGION. In these circumstances follow steps 1 - 6
below. The guide is presented as follows
| No trace of main record | Steps 1 - 5 |
| No trace sub source record | Step 6 |
For details of how to access any of the COP and TBS functions
use the [Index of Functions] button on the left of the screen.
No trace of main record
- If the missing record relates to a main source employment
- Use TBS Function FIND TAXPAYER first then COP Function TI to find the taxpayer record using the name / address to search
Note: For more information about using the refined search facility see PAYE102000 onwards
- If you do not find a taxpayer record
- Send any papers to the new MU
And
- Ask them to use Function MS to create a new sub source record
- If you find a taxpayer record
- Use Function BG to check if the employment is later than yours
- If it is a later employment
- Send any papers on to the new Processing Office
- If yours is the latest employment
- Send any papers to the new MU
And
- Ask them to use Function MA to transfer the record to the employer reference held in their MU
No trace sub source record
- If the missing record relates to a sub source employment
- Send any papers to the new MU
And
- Ask them to use Function MS to create a new sub source record
