PAYE64014 - employment maintenance: employment history: format 2 error messages (Action Guide)

When you use Function MR to amend or delete an entry in the Works No / Branch field you may see the following error messages

• ‘Works no / branch etc required’

Or

• ‘Taxpayer’s other record has same wks no / branch etc entry’

To deal with these messages follow steps 1 - 4 below. The guide is presented as follows

For details of how to access any of the COP functions use the [Index of Functions] button on the left of the screen.

Initial action

1. Use Function TD to look at the sub source record

And then

2. Telephone the employer to identify the Works No / Branch for each source

Works no / branch etc required

3. Use Function MR to enter the new Works No / Branch for the main source

Taxpayer’s other record has same wks no / branch etc entry

4. Either

Or