PAYE63038 - employment maintenance: filing online: employers: automatic transfer inhibition printouts (Action Guide)


To deal with the inhibition printouts produced where the taxpayer record cannot be automatically transferred, the new office should follow steps 1 - 11 below. The guide is presented as follows

PH signal is set - A P204 record has been createdSteps 1 - 2
CNC TXN signal is set - A P204 record has been createdSteps 3 - 4
UNP TXN signal is set - A P204 record has been createdSteps 5 - 6
INSP ONLY signal is set - A P204 record has been createdSteps 7 - 8
NO MVMT signal is set - A P204 record has been createdSteps 9 - 10
Automatic RETRY time limit expired – please rework manuallyStep 11


For details of how to access any of the COP functions use the [Index of Functions] button on the left of the screen.

PH signal is set - A P204 record has been created

  1. Note the printout with a date one month ahead
  • Put the printout aside to await receipt of the taxpayer record
  • Print any E Form Message received about the case and attach it to the printout
  1. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you destroy the printout
  • If the record has not been transferred to you after 28 days you will get a further printout – in these circumstances go to step 11

CNC TXN signal is set - A P204 record has been created

  1. Note the printout with a date one month ahead
  • Put the printout aside to await receipt of the taxpayer record
  1. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you destroy the printout
  • If the record has not been transferred to you after 28 days you will get a further printout – in these circumstances go to step 11

UNP TAXN signal is set – A P204 record has been created

  1. Note the printout with a date one month ahead
  • Put the printout aside to await receipt of the taxpayer record
  1. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you destroy the printout
  • If the record has not been transferred to you after 28 days you will get a further printout – in these circumstances go to step 11

INSP ONLY signal is set - A P204 record has been created

  1. Note the printout with a date one month ahead
  • Put the printout aside to await receipt of the taxpayer record
  1. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you destroy the printout
  • If the record has not been transferred to you after 28 days you will get a further printout – in these circumstances go to step 11

NO MVMT signal is set - A P204 record has been created

  1. Note the printout with a date one month ahead
  • Put the printout aside to await receipt of the taxpayer record
  1. After one month use Function TD to check if the record is now at your reference
  • If the record has been transferred to you destroy the printout
  • If the record has not been transferred to you after 28 days you will get a further printout – in these circumstances go to step 11

Automatic RETRY time limit expired - please rework manually

Note: If the record cannot be transferred at the first request then the automatic transfer process will RETRY for a maximum of 28 days, or until the inhibition on transfer is removed in the old office.

A P204 record is created in the new office and this can be viewed using Function MA. If the inhibition is not removed by the old office then, after 28 days, a printout showing the heading above is produced in the new office.

  1. Follow the guidance given in ‘How To Use The RE - TRY Facility’ (Action Guide) at PAYE62051