PAYE47116 - Employer returns: employer return - overpayments: refusing an overpayment (Action Guide)
If an employer or contractor refuses repayment or credit of an overpayment to a later year, follow steps 1 - 13 below. The Guide is presented as follows
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Steps 1 - 2 |
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Steps 3 - 6 |
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Step 7 |
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Steps 8 - 10 |
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Steps 11 - 13 |
For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen
Initial action
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1. |
Establish the reason why the employer or contractor does not wish the overpayment to be repaid or credited to CY+1 |
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Otherwise |
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2. |
Where an overpayment has arisen but further returns are due for the year, for example the employer record is one where multiple returns are expected or from information held, an additional or a correction return is expected |
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No further returns due
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Where no further returns are due, you will need to treat the overpayment as a permanent overpayment. |
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3. |
Complete a form P28 |
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4. |
Send the form P28 to your Debt Management Office to take up |
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5. |
Use Function AMEND EMPLOYER NOTES to make a relevant note on the employer record that the overpayment (enter amount) for (enter the tax year) has been referred to the Debt Management Office to take up |
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6. |
Use Function AMEND EMPLOYER INDICATORS to set the INSTIND(1) indicator for the year of the overpayment |
POP return received
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The Debt Management Office will review the overpayment and will, where appropriate, prepare a Pro-Forma POP return for the relevant Processing Office to capture |
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7. |
On receipt of a pro-forma POP return |
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Return relates to a tax year up to 2004
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8. |
Use Function CAPTURE EOY RETURN DETAILS to process the return |
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9. |
Ensure when capturing the return you enter a tick in the NFP checkbox on the REMARKS screen |
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10. |
On receipt of the P228, link with its relevant P14 and forward to NICO |
Return relates to a tax year from 2005 onwards
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11. |
Ensure that, with the exception of a CIS36 return, there are no other returns held at RSI1 for the year, waiting to be consolidated in ERIC then |
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12. |
Use Function RECORD RETURN RECEIPT to record the receipt of the return as a pro -forma complete return, which has passed the paper quality check |
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In the Record Return Receipt screen enter the following |
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On the following day |
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13. |
Use Function CAPTURE EOY RETURN DETAILS to capture the return as either |
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Or |
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If you have received a POP P14 with the return, attach to the forms and use Function AMEND EMPLOYER NOTES to record your actions and then file the papers in the employer record pad. |

