PAYE46016 - employer returns: employer return post capture: changes to return receipt details post capture (Action Guide)


To change return receipt details after the annual return has been captured on the Employer Business Service (EBS), follow steps 1 - 15 below. The Guide is presented as follows

Initial actionSteps 1 - 3
Changing receipt dateStep 4
Incorrect dateSteps 5 - 6
Only return captured incorrectlySteps 7 - 10
Other returns captured incorrectlySteps 11 - 14
Final actionStep 15


For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen

Initial action

  1. Use Function VIEW EOY RETURNS HISTORY to establish whether receipt of the return has been recorded and / or captured

  • If the return has not been recorded as received or captured go to step 2
  • If the return has been recorded as received but not captured go to step 3
  • If the return has been recorded as received and captured go to step 4
  1. If the receipt of the return has neither been recorded nor captured then make a note of this on the return and then record receipt of the return to the correct employer reference. Follow the Action Guide ‘Recording Receipt Of Employer Return’ PAYE41041

  2. If receipt of the return has been recorded but not captured then you will need to follow the Action Guide ‘Changes To Return Receipt Details Pre Capture’ PAYE41011

Changing receipt date

  1. Review the papers held to identify which of the following circumstances arises

  • If the return is for the correct employer record but the date of receipt used to record receipt of the return was incorrect go to step 5
  • If receipt of the return has been recorded and captured for the wrong year or an incorrect return type or the wrong employer record and this is the only return captured for that year and for that return type go to step 7
  • If receipt of the return has been recorded and captured for the wrong year or an incorrect return type or the wrong employer record and more than one return of that type has been captured correctly for that employer record in that year go to step 11

Incorrect date

  1. If the date of receipt of the captured return is incorrect

  • Use Function AMEND / DELETE EOY RETURNS RECEIPT to amend the date of receipt
  1. On the next working day, when the record has been updated

And then

  • Go to step 15

Only return captured incorrectly

Where the only return that has been captured has been captured incorrectly


  1. Use Function VIEW EOY RETURNS HISTORY to decide what amounts are to be taken from the record so that the net adjustment reduces the consolidated position to nil

  2. Prepare a correction return for the amounts calculated

  3. Use Function CAPTURE EOY RETURN DETAILS to capture the correction

  • Ensure the INHIBIT UP/OP indicator is set
  1. On the next working day, when the record has been updated

  • Use Function AMEND / DELETE EOY RETURNS RECEIPT to delete the date of receipt

And then

  • Go to step 15

Other returns captured incorrectly

Where a return has been captured incorrectly and this was not the only return captured for that year and type


  1. Use Function VIEW EOY RETURNS HISTORY to identify the amounts of the return you are deleting from the employer record

  2. Prepare a correction return for the amounts calculated

  3. Use Function CAPTURE EOY RETURN DETAILS to capture the correction

  4. On the next working day, when the record has been updated

  • Use Function AMEND / DELETE EOY RETURNS RECEIPT to delete the date of receipt

Final action

  1. Use Function AMEND EMPLOYER NOTES to record your actions and then file the papers in the employer record pad

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