PAYE31025 - employer records: employer record work lists: PIN name and address return
A work item is created and entered on the ‘PIN Name And
Address Return’ Work List when a case fails the Internet
registration process (for filing employer returns by PAYE Online
for Employers – Internet) because the address held on the
employer record for that employer is noted as being RLS or DLO.
Note: This Work List is only produced in CustCon
Online Services who are responsible for reviewing and clearing the
work items generated on this list.
CustCon Online Services may however contact the Processing
Office responsible for the employer record to ask them to check
their papers for further information to establish whether a further
address or additional contact information is held or provide a new
address in order for the employer record to be updated.
CustCon Online Services will be responsible
for
- Deregistering an employer where appropriate
- Contacting the employer to advise them to reregister
- Contacting the relevant Processing Office to
- Obtain any agent information which might assist in obtaining a new address
- Providing new address information
- Contacting the employer or agent where applicable to obtain a new address
