PAYE31010 - Employer records: employer record work lists: EDI cess / canc exceptions
A work item is generated and entered on the ‘EDI Cess / Canc Exceptions’ work list when
- An attempt is made to enter a cessation date or cancellation date on an employer record
And
- The INTENT TO FILE by EDI indicator has already been set on that employer record
Responsibility for work list
This work list is only available using the EBS EDI Maintainer role, which is only allocated to staff working on the Online Customer Services Team within CustCon Online Services. Staff within that team only will be responsible for
- Contacting the trading partner where necessary
- Referring cases back to the PAYE Employer Office where it appears an attempt has been made to cease or cancel an employer record incorrectly
- The removal of the INTENT TO FILE by EDI indicator from an employer record where appropriate
And
- The clearance of items from this work list
Due to the volume of references involved, you must not telephone the Online Customer Services Team. When it is necessary to enquire about setting or removing indicators you must issue an email (This text has been withheld because of exemptions in the Freedom of Information Act 2000), requesting any information or attaching a list or spreadsheet of Employer Names and References affected when online filing signals are to be reset.
Notification in the PAYE Employer Office
As the entering of a cessation date or cancellation date will not be accepted by EBS due to the presence of the Intent to file indicator, PAYE Employer Office staff will need to put any cases to one side for 5 days to await action taken by the CustCon Online Services PAYE Online for Employers Live Services Team.
For further guidance on the action required by staff in the PAYE Employer Office see the appropriate Action Guide ‘Cancellation of an employer record’ PAYE21016 or ‘Cessation of an employer record’ PAYE21031.
Deletion of the work item
The work item is not deleted automatically. When a review has been completed, you should delete the item manually in Function WORKLISTS.
