PAYE31010 - employer records: employer record work lists: EDI cess / canc exceptions

A work item is generated and entered on the ‘EDI Cess / Canc Exceptions’ Work List when

• An attempt is made to enter a cessation date or cancellation date on an employer record

And

• The INTENT TO FILE by EDI indicator has already been set on that employer record

Responsibility for Work List

This Work List is only available using the EBS EDI Maintainer role, which is only allocated to staff working on the Online Customer Services Team within CustCon Online Services. Staff within that team only will be responsible for

• Contacting the trading partner where necessary
• Referring cases back to a Processing Office where it appears an attempt has been made to cease or cancel an employer record incorrectly
• The removal of the INTENT TO FILE by EDI indicator from an employer record where appropriate

And

• The clearance of items from this Work List

Notification in Processing Offices

As the entering of a cessation date or cancellation date will not be accepted by EBS due to the presence of the Intent to file indicator, Processing Office staff will need to put any cases to one side for 5 days to await action taken by the CustCon Online Services PAYE Online for Employers Live Services Team.

For further guidance on the action required by staff in Processing Offices, see the appropriate Action Guide ‘Cancellation Of An Employer Record’ PAYE21016 or ‘Cessation Of An Employer Record’ PAYE21031.

Deletion of the work item

The work item is not deleted automatically. When a review has been completed, you should delete the item manually in Function WORKLISTS.