PAYE25056 - Employer records: employer mailings: prospective employer pack issue (Action Guide)
To take the appropriate action when a customer requests that a Prospecive Pack is issued to them, follow steps 1 -5 below. The Guide is presented as follows
| Actions | Steps |
|---|---|
|
Step 1 - 4 |
|
|
Step 5 |
For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen
Initial action
|
1. |
Use EBS to access the Function Description Menu and select the ‘Prospective / Starter pack’ option |
|
2. |
Select the [Prospective Employer] button |
|
3. |
Use the ‘Search’ button to complete the Employer Name and Address fields |
|
4. |
Select (tick) the ‘Prospective Pack’ field |
Prospective pack issue
|
5. |
The pack will automatically be issued by the HMRC mailing contractor |

