PAYE25031 - employer records: employer mailings: employer pack issue (Action Guide)
To deal with the issue of an employer pack manually follow
steps 1 - 9 below. The Guide is presented as follows
| Initial action | Step 1 |
| Address labels received | Step 2 |
| DOME scheme types | Step 3 |
| DCNI, DPGEN and DPNI scheme types | Steps 4 - 6 |
| Address labels not received | Step 7 |
| Free of tax | Step 8 |
| Other cases | Step 9 |
For details of how to access any of the Employer Business
Service functions use the [Index of Functions] button on the left
of the screen
Initial action
- Check if you have received a set or sets of address labels
- If you have go to step 2
- If not go to step 7
Address labels received
- Address labels will be received for certain scheme types only and your next action will be dependent on which set of labels you are handling
- For DOME scheme types go to step 3
- For DCNI, DPGEN and DPNI scheme types go to step 4
DOME scheme types
Note: The address labels received relating to DOME scheme types are merely to assist in the issue of the P12 deduction cards for the new tax year. The employer pack is issued automatically
- Pass the labels to the person in your office responsible for the issue of P12 deduction cards to prepare these for the new tax year. For more information about the preparation of P12 deduction cards see PAYE73000 onwards
DCNI, DPGEN and DPNI scheme types
- Pass the labels to the person in your office responsible for
the manual issue of employer packs for these scheme types
- Retrieve the employer related electronic file ‘DP and DCNI cases – reports to NICO’ to establish whether any new cases have been set up since the issue of these labels
- If there are any new cases
- Pass details of these cases to the person responsible for the issue of employer packs who will need to consider whether any additional literature must be sent to the employer in addition to the starter pack that will have been manually issued
- If there are no new cases
- Make a note in the employer related electronic file that for any new cases set up between now and the end of the tax year a combined starter / employer pack must be manually prepared
- If you are responsible for the issue of employer packs
Do not issue a pack to any address labels that show scheme type DCNI and the employer name includes ‘Appendix 7A or Appendix 7B
Otherwise
- Prepare and issue the appropriate employer pack before 5 April
- To ascertain the contents of the employer packs
- Select the [Index of Forms] button on the left of the screen to access the Forms Index
- Select ‘Employer Packs’
And then
- Scroll to the relevant scheme type
- If any cases are new and you have not received an address label
- Review the employer record and / or employer record pad to establish whether a starter pack was sent out recently and if so what if any additional literature needs to be issued
Address labels not received
- If you have not received a set or sets of address labels
- Ask the IT Service Centre to submit a request to the Service Provider Client Support containing the following details
- Your Region
- Your office name and office number
- Details of the labels that have not been received (Scheme type(s) not received and approximate numbers expected if known)
Free of tax
- Review the ‘Free of Tax’ electronic file and for each case listed
- Prepare and issue the employer pack before 5 April
- To ascertain the contents of the employer pack
- Select the [Index of Forms] button on the left of the screen to access the Forms Index
- Select ‘Employer Packs’ and then
- Scroll to Free of Tax
Other cases
- If you have received a request for an employer pack your next action will be dependant on the scheme type
- For Scheme types P, PSC, OCPN, TRONC and DOME
- Refer the employer to the Employer Orderline on 08457 646 646
- For all other scheme types
- Select the [Index of Forms] button on the left of the screen to access the Forms Index
- Select ‘Employer Packs’
And then
- Scroll to the relevant scheme type to see details of the contents of the employer packs
And then
- Prepare and issue the employer pack as soon as possible
