PAYE25013 - employer records: employer mailings: P6 reprint (Action Guide)
Where an employer or their payroll agent advises you they have not received their budget code issue follow steps 1 - 5 below. The Guide is presented as follows
| Initial action | Step 1 |
| Notification issued by Internet, EDI or magnetic media | Step 2 |
| Paper notification | Step 3 |
| PAYE Online for Employers - EDI or Internet | Step 4 |
| Magnetic media coding notifications | Step 5 |
Initial action
On receipt of a request for a paper P6 budget or code list reprint
- You must determine how the code notices have been issued
- Use Function VIEW INDICATORS to determine whether FBI or EDI indicators are set
- Use COP Function ED to identify if Magnetic Media indicators are set
- Use Function VIEW EMPLOYER PACK AND CODING NOTIFICATIONS to identify if and how the paper notifications are issued
Reprints are only available within 14 days of the date of the main Budget run. After this date no reprints can be provided. In these cases issue a P6 using the CODING Function.
Notification issued by Internet, EDI or magnetic media
- If the original issue was by PAYE Online for Employers (Internet or EDI) or magnetic media take the following action
- If the original issue was by PAYE Online for Employers (Internet or EDI) – go to step 4
Or
- If the original issue was by PAYE Online for Employers (Internet or EDI) or magnetic media go to step 5
Paper notification
- Where you identify that the employer should have received paper notifications
- Contact the IT Service Centre (This text has been withheld because of exemptions in the Freedom of Information Act 2000)and ask them to submit to a request for a reprint to the Service Provider - Client Support. You will need to provide the following information
- The correct correspondence address . Note: If an incorrect address was held on the employer record this may be the reason for non receipt of the original
- Your Area
- Employer name, including the contact name
- Employer PAYE reference
- Approximate number of employees
And
- Whether the employer receives forms P6(T) or code lists
PAYE Online for Employers - EDI or Internet
- Where you identify that an employer has not received their expected EDI file or Internet details you must check the current Business Guidance Note to ensure that the issue date has passed
- If the date has passed contact the Online Services Helpdesk on 0845 60 55 999
Or
- If the date has not passed advise the employer to wait until the issue date and to contact the IR Online Service Helpdesk if they have not received the EDI or Internet file after this date
To avoid delay in dealing with a PAYE Online for Employer coding notification query, it is important that the full employer name and employer PAYE reference are quoted when contacting the IR Online Services Helpdesk
Magnetic media coding notifications
- Where you identify that an employer should receive their coding notifications by magnetic media or there has been a problem with a particular issue of magnetic media
- Follow the instructions at PAYE26011
To avoid any delay in dealing with a query, it is very important that the magnetic media recipient number is quoted when reporting any cases
