PAYE25012 - Employer records: employer mailings: priority issue of coding notifications (Action Guide)

To deal with a request for the priority issue of annual coding notifications by an employer or their Payroll Agent follow steps 1 - 5 below. The Guide is presented as follows

Initial action	Steps 1 - 2
EDI or Internet employers	Step 3
Other cases	Step 4
Arranging for a priority issue	Step 5

For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen

Note: It is important to remember that the unnecessary use of the priority issue service can cause delays for other coding issues and so should only be offered where an employer or their Payroll agent have a genuine need for this service

Initial action

On receipt of a request for the priority coding issue service

1.	You will need to establish whether the employer uses Electronic Data Interchange (EDI) facilities to receive coding notifications. Do this by either
	Asking the employer direct
	Or
	Using Function VIEW EMPLOYER PACK AND CODING REQUIREMENTS to view the appropriate information on the employer record
2.	If the employer
	Does use EDI facilities go to step 3
	Does not use EDI go to step 4

Top of page

EDI or Internet employers

3.	Where a request is received for a priority code issue by an employer who uses Electronic Data Interchange or Internet
	Contact the employer
	Advise them that the facility they currently use will result in coding notifications being received earlier than the normal paper issue and as such the priority issue service is not applicable in their circumstances

Top of page

Other cases

	Having satisfied yourself that there is a genuine need for the employer to receive a priority issue
4.	Ensure that the date for notifying a case has not passed. This date can be found in the Annual Employer Pack and Annual Code Notification Newsboard
	If the date has passed
	Inform the employer of this and advise them of the dates when the annual code issue is expected
	If the date has not passed go to step 5

Top of page

Arranging for a priority issue

	As the deadline has not passed for requesting a priority code issue
5.	You will need to have the ‘PAYE employer processing officer’ role. The role will be allocated to you by your manager and will be displayed as an icon within ‘My Workplace’
	Access the Employer Summary screen (this screen can be accessed through Quick Search or the Trace Employer - Results screen - PAYE120010 and PAYE120020)
	On the Employer Summary screen select Edit and select the priority checkbox. Select [Save] to record that a priority issue is to be made before the main employer code notifications Note: Work item 210 will be generated where the employer is deceased or RLS is set on the employer record
	A Contact History note will be added to the employees records when the output has been issued

Home | Main Contents | Manual Contents

Previous Page | Next Page | Top | Menu