PAYE24011 - Employer records: employer EMO printouts: cess’n / canc’n date rejection / EDI signal set (Action Guide)
To action Early Morning Output (EMO) advising you that action was taken on the Employer Business Service (EBS) to cease or cancel an employer record, when the EDI signal was held on the COP record, follow steps 1 - 8 below. The Guide is presented as follows
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Step 1 |
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Step 2 |
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Steps 3 - 8 |
For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen.
Initial action
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1. |
Review the papers to establish whether or not the employer record was correctly ceased or cancelled |
EBS action was incorrect
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2. |
Undo the action taken on the EBS record |
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EBS action was correct
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3. |
Telephone the Online Services Helpdesk and ask them to arrange for the indicator to be removed. They will need the following details |
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4. |
BF your papers |
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5. |
At BF review |
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Otherwise |
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6. |
Undo the action taken on the EBS record to bring this in line with COP |
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On the following day |
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7. |
Cease or Cancel the employer record again on EBS. This will then be accepted by COP |
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8. |
Use Function AMEND EMPLOYER NOTES to record your actions and then file the papers in the employer record pad |
