PAYE21176 - Employer records: maintain employer record: maintain payroll and correspondence details (Action Guide)

To update payroll and correspondence details in the following circumstances, follow steps 1 - 9 below

  • An employer or contractor has appointed a person or body to operate PAYE on their behalf
Or
  • An employer has nominated an address to which all correspondence is to be issued

This Guide is presented as follows

 
Actions Steps

Early Morning Output

Step 1

Any other correspondence

Step 2

Payroll & correspondence details withdrawn

Steps 3 - 5

In all cases

Steps 6 - 7

Business address abroad

Steps 8 - 9


For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen.

Early Morning Output

1.

Follow the procedures in the Action Guide ‘Employer Corres Name / Address Notification’ PAYE24041 

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Any other correspondence

2.

Use Function AMEND EMPLOYER SUMMARY and access the PAYROLL & CORRESPONDENCE screen

 

  • Select the [Search] button to access Function ADDRESS SEARCH to search for the new address

 

    • Where an address is successfully matched select the [OK] button to store the new payroll correspondence address on the employer record

 

    • If the address is not found enter the new payroll correspondence address manually and select the [OK] button to store the new payroll correspondence address on the employer record

 

Notes:

 

  • An entry must always be made in theAddress field. However it may not be necessary to complete the Name field, for example, the employer may want correspondence to be sent to his home address

 

  • All correspondence for this employer will now be sent to the address shown

 

  • If the correspondence address is also the address of the agent and a 64-8 is held ensure you select the Agent box in the ‘Address is Also’ field

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Payroll & correspondence details withdrawn

 

If you are advised that an employer no longer has a different payroll correspondence address and wishes all correspondence now to be sent to the business address

3.

Use Function AMEND PAYROLL AND CORRESPONDENCE DETAILS to remove the tick from the Agent tick box in the ‘Address is Also’ field

4.

Use Function AMEND EMPLOYER SUMMARY to

 

  • Select the Correspondence Address box in the ‘Address is Also’ field

 

The computer will now recognise the business address as the correspondence address and automatically delete details previously held

 

  • Enter any contact name at the business address in the Employer Contacts fields

5.

Use Function AMEND EMPLOYER NOTES to review and update notes relating to correspondence address changes

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In all cases

6.

Where the change of address details have been received from the Debt Management Office or Banking Operations

 

  • Use Function VIEW BROCS to check

 

    • Format 1 for any live sub accounts

 

    • Format 5 to ascertain whether the live sub accounts are shown as WTD and noted ‘change of address’

7.

For any sub accounts that are WTD and noted ‘change of address’

 

  • Use Function AMEND EMPLOYER INDICATORS to set the INSTIND(1) signal

 

And

 

  • Advise the Debt Management Office of the actions you have taken

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Business address abroad

 

Where you have been advised of a new payroll correspondence address and the business address is noted as abroad, you will be prevented from entering the payroll correspondence address in the usual way. In these circumstances you must

8.

Use Function AMEND EMPLOYER SUMMARY to manually enter the payroll / correspondence name and address as a C/O address in the Business Address field

 

  • While amending the address details use Function ADDRESS SEARCH to remove the Abroad indicator

9.

Use Function AMEND EMPLOYER NOTES to enter 'Business Address is abroad and therefore the payroll / correspondence address is shown in the Business Address field'