PAYE21161 - Employer records: maintain employer record: maintain employer address (Action Guide)

To take the appropriate action when you have been notified of a change of business address or payroll correspondence address, follow steps 1 - 6 below. This Guide is presented as follows

 
Actions Steps

Early Morning Output

Step 1

Any other correspondence

Steps 2 - 3

Address is ‘Also’

Steps 4 - 5

Employer Address RLS work list

Step 6


For details of how to access any of the Employer Business Service functions use the [Index of Functions] button on the left of the screen.

Early Morning Output

1.

On receipt of the early morning output follow the instructions in the ‘Employer Address Amendment Notification’ Action Guide PAYE24031 

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Any other correspondence

2.

Use Function AMEND EMPLOYER SUMMARY to access the screen for amending either business address details or payroll correspondence details

 

  • Select the [Search] button to access Function ADDRESS SEARCH

 

  • Search for the address provided

 

    • If a match is found select the [OK] button to store the new address on the employer record

 

Note: You must remove any entry in the Additional Delivery Information field as this information will relate to the old address

 

    • If no match is found enter the address manually

 

Ensure the address consists of no more than 

 

Three lines consisting of a maximum 28 characters

 

A fourth line of 18 characters

 

The postcode

 

Note: Where an address consists of more than four lines you must reduce its size for example retain the town name in preference to a county

 

  • When you are satisfied with your entries

 

    • Select the [Advanced] button to store the new address on the employer record

 

    • Remove any entry in the Additional Delivery Information field

 

  • If the previous address was DLO

 

    • Use Function AMEND EMPLOYER SUMMARY to set the RLS indicator against the corresponding new address 

 

On the same day

 

    • Use Function AMEND EMPLOYER SUMMARY again to remove the RLS indicator against the new address

 

Note: This action should ensure that all other computers show the new address correctly without the RLS signal still being present

3.

Inform the CT or SA section of the change of business or payroll correspondence address

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Address is ‘Also’

4.

In all cases where the business address has been amended you must consider whether an entry or an amendment is required in the field ‘Address is also’ in Function AMEND EMPLOYER SUMMARY. This may involve one or more of the following

 

  • Registered Office

 

  • Correspondence Address

 

  • abroad

 

  • RLS

5.

Where any apply, complete or delete the entry in the appropriate box for the ‘Address is also’ field

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Employer Address RLS work list

6.

In all cases if you are updating the business address between July and November you must

 

  • Use Function WORKLISTS to check the ‘Employer Address RLS’ work list

 

    • If employer reference is included in the work list delete the item

 

Otherwise

 

    • No further action is needed