PAYE12056 - Coding: coding deductions and expenses: jobseeker’s allowance (Action Guide)

Claim closed

Step 1

No trace of claim

Step 2

No reason given

Steps 3 - 4

1.

Make a note in Contact History that P6U returned code to be reviewed when new employment or benefit claim starts

2.

Check the Benefit Office code with any form you have received from the Benefit Office

• If it is correct, ask the Benefit Office to check their records
• If it is incorrect

• Change the UBO code on the individual’s employment record
• Issue a fresh P6U to the new Benefit Office

3.

Review the information on the original form

4.

If there is an incorrect entry on the original form, issue a fresh form P6U