PAYE105024 - Individual records: contact history: abbreviations
The Actions field in Contact History may include abbreviations and acronyms. Used correctly they can save both time and space as well as provide consistency in our notes. This guidance provides a point of reference for some of the more commonly used words in our day to day work. The definitive list can be found on the internal Departmental Abbreviations A-Z web pages.
Notes:
1. You should not use personal abbreviations under any circumstances. If you have a suggestion for a new abbreviation or acronym, follow the guidance from the above link.
2. When entering abbreviations you should use spaces not just commas or full stops to separate text.
A B C D E F G H I L M N O P R S T U V W X Y
Abbreviation | Definition | Abbreviation | Definition |
---|---|---|---|
A |
- |
NOR |
Not ordinarily resident |
ADV |
Advised / Advice |
NR |
Not resident |
AGNT |
Agent |
O |
- |
ALLCE |
Allowances |
OBJ |
Objection |
AMDT |
Amendment |
OR |
Ordinary resident |
AMT |
Amount |
OYO |
One year only |
ASSD |
Assessed |
P |
- |
B |
- |
P/T |
Part time |
BA52WK |
Bereavement Allowance |
PMT |
Payments |
BAL |
Balanced |
POA |
Payments on account |
BALPYT |
Balancing Payment |
POH |
Post on hand |
C |
- |
POT |
Potential |
CALB |
Call Back |
PRTY |
Priority |
CALC |
Calculation |
PREV |
Previously |
CANC |
Cancel / Cancelled |
PROV |
Provide |
CH |
Coding History |
PY |
Previous year |
CLMD |
Claimed |
PWK |
Per week |
CAPT |
Captured |
R |
- |
CONF |
Confirmed |
RE |
Regarding |
CHN |
Contact History Notes |
RE-CAL |
Recalculated |
CERT |
Certificate |
RECD |
Received |
CTP |
Call Type Process |
RECON |
Reconciliation |
D |
- |
REPAY |
Repayment |
DECD |
Deceased |
REQ |
Request |
DEDN |
Deduction |
REQD |
Required |
DET |
Details |
REV |
Review |
DIR |
Director |
RPS |
Repayment supplement |
DISC |
Discrepancy |
S |
- |
DIVS |
Dividends |
S/E |
Self employed |
DOR |
Date of receipt |
SECD |
Secondary |
DOSIG |
Date of signature |
SOA |
Statement of account |
E |
- |
SOE |
Statement of earnings |
EMPREF |
Employer reference |
STD |
Standard |
EMPT |
Employment |
STMT |
Statement |
EOY |
End of Year |
SUBD |
Submitted |
EXPD |
Explained |
T |
- |
F |
- |
T/BEN |
Taxable benefit |
FWD |
Forward |
TECH |
Technical |
G |
- |
TEL |
Telephone |
GEN |
General |
TELIN |
Telephone in |
H |
- |
TELO |
Telephone out |
HUSB |
Husband |
TOT |
Total |
I |
- |
U |
- |
INC |
Income |
U/P |
Underpayment |
INCL |
Include |
UPD |
Updated |
INCLD |
Included |
UEMP |
Unemployed |
INFO |
Information |
UTC |
Unsuccessful telephone call |
ISSD |
Issued |
V |
- |
INT |
Interest |
VDP |
Voluntary direct payment |
IRO |
In respect of |
VOL |
Voluntary |
L |
- |
W |
- |
LIAB |
Liability |
W/C |
Week commencing |
LTR |
Letter |
W/E |
Week ending |
LYC |
Last year cleared |
WK |
Week |
M |
- |
WKLY |
Weekly |
MTH |
Month |
WRK |
Work |
MTHLY |
Monthly |
X |
- |
N |
- |
XFER |
Transfer / case transferred |
N/K |
Not known |
XMPT |
Exempt |
NEC |
Necessary |
Y |
- |
NFA |
No Further Action |
YR |
Year |