PAYE104125 - taxpayer records: citizen identification record: work lists

The purpose of a Work List is to draw to your attention the need for clerical action following specific action taken by someone outside your office or following computer processing.

The Taxpayer Business Service creates work items on three Work Lists

• ‘Deceased’. See PAYE104030
• ‘Residency’. See PAYE104075
• ‘RLS’. See PAYE104090

Work items are allocated to the Organisation Unit with processing responsibility for the latest main source record.

TBS Function WORKLISTS allows you to

• Display work items for a selected Work List type and Organisation Unit
• Search for a particular work item
• Select a work item
• Delete that item or note it as ‘working’ or remove a ‘working’ flag previously set