PAYE100020 - taxpayer records: COP records: prime format


Anyone with the appropriate access can use Prime Format to access specific functions used to view or amend records for taxpayers or employers. Prime Format will also appear on the screen when you


  • Complete any function

Or

  • Suspend any function

Prime Format is used to start a function. If you are already using a function you can get into another function by using the ‘Next’ field.

Only nominated officers who hold a security badge can use certain COP Functions. If an unauthorised officer tries to use any of these functions the message ‘Security Badge’ will be shown on the screen.

There may be a message about the case shown at the top or foot of the screen. It may be a reminder or it may tell you something you did not know about the case. Note any messages before you decide what to do next.

For information on how to use the Prime Format select ‘COP System Help’ in the left bar.