| Page | Details |
| Applicant Not Matched
(AG) | Amended guidance.
Amendments at step 5 |
| Authorisation Of An
Agent (Info) | Amended guidance. Also name
of guidance changed from 'Request For An Agent (Info)' |
| Bank Details
Guide | Amended guidance. Bank
Liaison Team contact details updated |
| Capture Correction
(Info) | Amended guidance.
Information about changing address to non-UK address added |
| Capture Correction
(AG) | Amended guidance.
Amendments at steps 6, 9 & 10 |
| Childcare
Agencies Registration – Scotland (Info) | Amended guidance. Address
amended for childcare provider 'Thank Evans' |
| Childcare Provider
Checks - RLS Initial Review (AG) | Amended guidance.
References to 'NIAT' at steps 3, 4, 6 & 13 changed to
'CCRT' |
| Completing
The Screen Based Form R92TC (AG) | Amended guidance.
Amendments at step 8 |
| Confused ID
(Info) | Amended guidance.
References to 'NIAT' changed to 'CCRT' |
| Confused ID
(AG) | Amended guidance.
References to 'NIAT' at steps 21, 22 & 31changed to 'CCRT' |
| Deceased
Adult Verification Failure (Info) | Amended guidance. Reference
to 'NIAT' changed to 'CCRT' |
| Deceased
Adult Verification Failure (AG) | Amended guidance.
References to 'NIAT' at step 26 changed to 'CCRT' |
| DWP / DSD
Fast Track Claims (AG) | Amended guidance. 'TCMZ'
code added to Household Note at step 1 |
| Employer Paid Tax
Credits After 31/03/06 (AG) | Amended guidance. 'TCMZ'
code added to Household Notes at steps 23, 23 & 24 |
| Further
Specialist Trace (Info) | Amended guidance. Reference
to 'NIAT' changed to 'CCRT' |
|
General Enquires From Token Distribution Unit Regarding Entitlement
To Milk Tokens (Info) | New guidance |
| General
Enquires From Token Distribution Unit Regarding Entitlement To Milk
Tokens (AG) | New guidance |
| Good Cause: Renewals
(AG) | Amended guidance |
| Identifying Incomplete
Applications Work List Items Linked To Renewals (AG) | Amended guidance. 'TCMZ'
code added to Household Note at step 5 |
| Identifying
Renewals Late Correspondence (AG) | Amended guidance.
Amendments to years at steps 2 & 4 |
| Identifying
Terminated Unsigned Award Correspondence (AG) | Amended guidance.
Amendments to years at step 3 |
| Identifying Terminated Unsigned
Award Correspondence - Appeals Action (AG) | Amendments to years at step
2 |
| Identifying
Verification Failure Rules 3, 4 And 5 Linked To Renewals (AG) | Amended guidance. 'TCMZ'
code added to Household Note at step 4 |
| Logging A Returned Award
Notice (Info) | Amended guidance.
Amendments to years throughout |
| Logging
A Returned Award Notice - Enquiry Centre Only (AG) | Amended guidance.
Amendments to years at steps 2 & 13 |
| Logging A Returned Award
Notice - TCO Only (AG) | Amended guidance. Amendment
to year at step 10 |
| Manage NINO
Investigation Case (AG) | Amended guidance.
References to 'NIAT' at steps 11 & 12 changed to 'CCRT' |
|
Manual Backdating Of Milk Token Queries (Info) | New guidance |
|
Manual Backdating Of Milk Token Queries (AG) | New guidance |
|
Manually Backdating Payment Adjustments – TCO Only (AG) | Amended guidance. 'TCMZ'
code added to Household Note at step 8 |
| Manually Capture
Annual Declaration (AG) | Amended guidance.
Amendments at steps 7, 8, 9 & 11 |
| NINO /
Temporary Tax Credit Reference Allocated (AG) | Amended guidance. 'TCMZ'
code added to Household Notes at steps 11 & 18 |
| Overpayment Enquiry
At Enquiry Centre (AG) | Amended guidance. Amendment
at step 12 |
|
Prescription Pricing Authority Exemption Certificate Exceptions
(Info) | New guidance |
|
Prescription Pricing Authority Exemption Certificate Exceptions
(AG) | New guidance |
| PVE Legacy Team
(Introduction) | Amended guidance |
| Reasonable Test:
Specific Rules For Determining If The Claimant Had Reason To
Believe That Their Award Was Correct (Info) | Amended guidance. Heading
added to the 'Change of circumstances applied late / incorrect data
entry or scanning' section of this page |
| Record Childcare
Provider Information (AG) | Amended guidance. Amendment
to date at step 19 |
| Record PVE
Adjustment: Notification Of A PVE Adjustment From A Claimant
(AG) | Amended guidance. 'TCMZ'
code added to Household Notes at steps 4, 20, 22, 24, 25, 27 &
34 |
| Record PVE
Adjustment: Notification Of A PVE Adjustment From An Employer
(AG) | Amended guidance. 'TCMZ'
code added to Household Notes at step 19 |
| Restore
A 2003 / 2004 Terminated Renewal Claim (AG) | New guidance |
| Restore
A 2004 / 2005 Terminated Renewal Claim (AG) | Amended guidance |
| Restore A
Terminated Renewal - Duplicate Claims (AG) | Amended guidance. 'TCMZ'
code added to Household Note at step 9 |
| 16 - 20 In Current NTC
Award: 16 - 20 Appears As An Adult In Current NTC Award (AG) | Amendment to title only.
Title changed from 'Young Person 16 - 20 In Current NTC Award: 16 -
20 Appears As An Adult In Current NTC Award (AG)' |
| 16 - 20 In Current NTC
Award: Applicant Appears As A 16 - 20 In Current Award (AG) | Amendment to title only.
Title changed from 'Adult 16 - 20 In Current NTC Award: Applicant
Appears As A Young Person 16 - 20 In Current Award (AG)' |
| Suspending Recovery
Of Disputed Overpayments (AG) | Amended guidance. 'Refer to
compliance' step deleted. Amendment to step 16 (old step 17) |
|
System Error Prevents Issue Of Milk Tokens / Prescription Pricing
Authority Exemption Certificate (Info) | New guidance |
|
System Error Prevents Issue Of Milk Tokens / Prescription Pricing
Authority Exemption Certificate (AG) | New guidance |
|
Temporary Reference Number (NONO) Spreadsheet For Issuing Milk
Tokens (Info) | New guidance |
| Temporary
Reference Number (NONO) Spreadsheet For Issuing Milk Tokens
(AG) | New guidance |
| Unfinalised
S17 Work List: Appeal Or Complex Only (AG) | Amended guidance.
Amendments to years at steps 4, 5 & 6 |
| Unfinalised
S17 Work List: Man Fin (AG) | Amended guidance. Amendment
to year at step 3 |
| Unfinalised
S17 Work List: Man Fin & Ren (AG) | Amended guidance.
Amendments to years at steps 3, 4 & 6 |
| Unfinalised
S17 Work List: Multi Entry (AG) | Amended guidance.
Amendments to years at step 20 |
| Unfinalised
S17 Work List: Unprocessed Change Of Circumstances (Uncoc) (AG) | Amended guidance.
Amendments to years at step 10 |
| Unfinalised
S17 Work List: Verification Failure (AG) | Amended guidance.
Amendments to years at steps 12, 13 & 14 |
| Unprocessed
S17 Work List: Appeal Or Complex Only (AG) | Amended guidance.
Amendments to years at steps 4, 5 & 6 |
| Unprocessed
S17 Work List: Duplicate (AG) | Amended guidance.
Amendments to years at steps 3 & 18 |
| Unprocessed
S17 Work List: PY-1 Incompatible (AG) | Amended guidance.
Amendments to years throughout |
| TC872 | New version of form
published |
| Warning Message:
‘Hours Worked And IS / JSA / MIG (PC) End Date More Than 7
days In The Future’ (Info) | New guidance |
| Warning Message:
‘Hours Worked And IS / JSA / MIG (PC) End Date More Than 7
days In The Future’ (AG) | New guidance |
