Recent updates to the Tax Credits manual

 

August 2006

PageDetails
16 And Up To 20 In Current NTC Award (Info)Title change only. Title changed from '16 - 20 In Current NTC Award (Info)'
16 And Up To 20 In Current NTC Award: Child In Current Award As Adult (AG)Title change only. Title changed from '16 - 20 In Current NTC Award: 16 - 20 Appears As An Adult In Current NTC Award (AG)'
16 And Up To 20 In Current NTC Award: Applicant In Current Award As Child (AG)Title change only. Title changed from '16 - 20 In Current NTC Award: Applicant Appears As A 16 - 20 In Current Award (AG)'
Adding A Child (Info)Amended guidance
Adding A Child (AG)Amended guidance. Amendments at steps 1, 4 & 5
Applicant Failed Payments Work List: All Other BACS Failure Items (AG)Amended guidance. Amendments at steps 2 and 10. And a new step at step 11
Bank Details GuideAmended guidance. 'Mercantile Building Society' now known as 'Leeds Building Society'
Calculate And Remit An Overpayment (AG)Amended guidance. Amendments to Household Notes at steps 1, 3, 4, 7, 8, 31, 51 & 52
Cancelling And Re-issuing A Payment (AG)Amended guidance. Amendments at step 4
Child Not Matched (AG)Amended guidance. Amendment at step 34
Child Returning To Household (Info)New guidance
Child Returning To Household (AG)New guidance
Claimant(s) Address Changed To A Non-UK Or Non-European Economic Area (EEA) Address (Info)Title change only. Title amended from Claimant(s) Address Changed To A Non-UK Address (Info)
Claimant(s) Address Changed To A Non-UK Or Non-European Economic Area (EEA) Address (AG)Amended guidance. Also title amended from Claimant(s) Address Changed To A Non-UK Address (AG)
Dealing With A Foreign Bank Account (AG)Amended guidance. Also, links to mandate forms added
Explanation Of Overpayment - Referral From Enquiry Centre, Contact Centre Or RMS (AG)Amended guidance. Amendment to Household Note at step 7
Failed Direct Payments - BACS Replacement Requested By Cashcheque - TCO Only (AG)Amended guidance. Amendments at step 1
Foreign Bank Account Request (AG)Amended guidance. Amendments at step 8
Handling Work Lists (Introduction)Amended guidance. Amendment relating to Compliance Failures Work List
Identifying Compliance Activity (Info)New guidance
Identifying Compliance Activity (AG)New guidance
Incomplete Applications Work List New Claim Identified As Renewals Linked (AG)Amended guidance. Amendments at step 4
Initial Action On Receipt Of An Overpayment Dispute (AG)Amended guidance. Amendments to Household Notes at steps 2 & 10
Manual Correspondence Work List (AG)Amended guidance. Amendment at step 11 and new step 17
Manual Renewal For Complex Cases (AG)Amended guidance. Amendments at steps 16, 19, 22, 29, 30, 35 and 40. And new steps at steps 18 and 24 to 28
NINO Issue Date Table (Info)Amended guidance. Second sentence removed and restricted text applied to the whole instruction
Notice To Pay Issued But Overpayment Disputed By The Claimant - Enquiry Centre Action (AG)Amended guidance. Amendment to Household Note at step 10
NTC Listing: Unprocessed S17 Work List (Info)New guidance
NTC Listing: Unprocessed S17 Work List - Incomplete Or No PY- 1 Only (AG)New guidance
NTC Listing: Unprocessed S17 Work List - Multi Entry (AG)New guidance
NTC Listing: Unprocessed S17 Work List - PY-1 Incompatible (AG)New guidance
NTC Listing: Unprocessed S17 Work List - Superseded, Ceased Joint Reply, Ceased Other Income (AG)New guidance
NTC Listing: Unprocessed S17 Work List - Unprocessed Change Of Circumstances (Uncoc) (AG)New guidance
NTC Listing: Unprocessed S17 Work List - Unsigned (AG)New guidance
Reinstate Overpayment Recovery (AG)Amended guidance
Retrieval Of Casepapers (Info)Amended guidance
Retrieval Of Casepapers (AG)Amended guidance
Setting And Removing Suspension Reasons (AG)Amended guidance. Amendments at step 3
Suspending Recovery Of Disputed Overpayments (AG)Amended guidance
TC872New version of form published
TC882New version of form published
Undelivered Items: RLS Items - Post Award (AG)Amended guidance
Unprocessed S17 Work List (Info)Amended guidance. Information added about post-award claims
Unprocessed S17 Work List: Incompatible (AG)Amended guidance. Amendment at step 11
Unprocessed S17 Work List: Incomplete Or No PY-1 (Only) (AG)Amended guidance. Amendments to dates at steps 2, 10, 11, 12, 13, 18, 22 & 26
Unprocessed S17 Work List: Superseded, Ceased Joint Reply Or Ceased Other Income (AG)Amended guidance
Unprocessed S17 Work List: Verification Failure (AG)Amended guidance. Minor amendment at step 4
Verification Failures With Foreign Bank Accounts (Info)Amended guidance. 'Halifax / Bank of Scotland (HBoS)' changed to 'sponsor bank'
Verification Failures With Foreign Bank Accounts (AG)Amended guidance. Amendments at steps 24 and 26. Steps 28 and 29 deleted
Withdrawing A Claim (Info)Amended guidance. Information added about post-award claims
NTC Listing (Info)Guidance removed as no longer relevant
NTC Listing: Contact Centre Referrals (AG)Guidance removed as no longer relevant
NTC Listing: Renewals (AG)Guidance removed as no longer relevant