Standardised Messages
Contents
| Introduction |
| How To Use The Standardised Messages Guidance |
| A - Appeals |
| B - Backdating |
| C - Complaints |
| D - DWP Benefits / Checkbrick |
| E - Enquiry Centres And Contact Centres |
| F - Incorrectly Ended Cases And No Trace Cases |
| G - Mismatches |
| H - HSV Verifications |
| I - International Claims / Isle Of Man And Channel Islands Claims |
| J - Third Party Enquiries / Foreign Documents |
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
| L - Incompletes |
| M - Miscellaneous General Correspondence |
| N - Change Of Circumstances |
| O - Overpayments |
| P - Payments |
| Q - Manual Capture |
| R - Resolution |
| S - Renewals |
| T - (To be assigned) |
| U - Compliance |
| V - Valuables |
| W - Debt Management |
| X - Restore / RLS RANS / Unsigned Award Notices / QA Team |
| Y - Employer Liaison Team / PVE |
| (This text has been withheld because of exemptions in the Freedom of Information Act 2000) |
