UK Competent State - No Overlapping Family Benefits (AG)

To process a UK Competent - No Overlapping Family Benefits case, consider steps 1 to 15 below

Initial action	Steps 1 - 2
Establish children verified	Steps 3 - 6
Establish foreign benefits	Step 7
Convert foreign benefits into sterling	Steps 8 - 10
Change income details	Step 11
Change verification status	Steps 12
Update household notes	Step 13
Inform Child Benefit Office	Step 14 - 15

Initial action

Use Function MAINTAIN WORKLISTS

Select the 'Verification Failures' Work List from the drop down list for the Worklist Type field

Select the office or unit you want from the drop down list for the Management Unit (MU) field, if the one you want is not already displayed in this field. The screen will be redisplayed with the entries currently on the Work List

Click on the entry in the Work List you want to work to highlight it and click on the [Details] button. You will be taken to the Work List Entry Details screen where more details of the selected work item will be displayed

Establish children verified

3	Use Function CAPTURE APPLICATION and go to the Children screen to check if the claimant is in receipt of Child Benefit (ChB) If ChB is in payment, go to step 6 If ChB is not in payment, go to step 4
4	Has the claimant provided a birth certificate, passport or ID card Yes, go to step 6 No, go to step 5
5	On form TC648 make a note of The child's name And The child's Date of Birth (DOB) And then Delete the child's details from the Children screen
6	In Function CAPTURE APPLICATION go to the Childcare screen to establish if any childcare charges (CCC) are approved Note: If the CCC are approved there will be a registration number and / or the name of an approving authority. If the claimant is not a Crown Servants, the childcare provider will have a UK address If childcare is approved or there are no CCC present, go to step 7 If childcare is not approved, you must delete all the childcare details in the Childcare screen, go to step 7

Establish foreign benefits

In Function CAPTURE APPLICATION go to the Income screen to check if there are any foreign benefits, other than family benefits on the claim and refer to

Any evidence you have gathered in the process of deciding the competent state to pay the family benefits

And

The guidance in Deciding Competency

If there are foreign benefits, go to step 8

If there are no foreign benefits, go to step 12

Convert foreign benefits into sterling

Consider the list Benefits paid by Republic of Ireland to decide whether any benefits paid by RoI should be included as income on the claim

If you need information regarding benefits from any other European Economic Area (EEA) country, contact the Business Helpdesk

If you decide to include the benefits, go to step 9

If you decide to disregard the benefits, go to step 12

If foreign benefits have been included / disregarded incorrectly, go to step 11

If there are no foreign benefits or the claimant has already included them correctly on the form, go to step 12

Use the Average Net Rate of Exchange for the tax year in which the benefits were paid to convert any foreign benefits which are to be included as income into sterling

The Average Net Rate of Exchange can be found on the internet copy site. To get to this site, go to

The HMRC Intranet Homepage

Select 'HMRC Internet'

Select 'Rates & Allowance'

And

Select 'Exchange Rates'

Note: For average net euros, select 'European Union'. For the year ended 2002, the Average Net Rate Rate of Exchange for euros was 1.6202 to the £1.00

If you are unable to find the appropriate exchange rate, you must contact the Business Helpdesk

When you have the Average Net Rate of Exchange, convert the amount of foreign benefit the claimant receives into pound sterling. Use the formula

Foreign benefits ÷ Average Net Rate of Exchange = amount in pound sterling

Alternatively

You can use the SEES calculator on Microsoft Excel. This is an exchange calculator. To use the SEES calculator

Select 'Excel'

Select 'SEES'

Select 'Other calculator'

And

Select 'Exchange rate calculator'

Note: You must always round down to the nearest pound

Change income details

Use Function CAPTURE APPLICATION and go to the Income screen to change the amount of benefits paid

On from TC648 make a note of the existing amount of the benefit

And then, either

Enter the amount you have calculated on the Income Screen

Or

Deduct the amount of any benefits which the claimant has incorrectly included as income on the Income Screen

And then

Go to step 12

Change verification status

Use Function MANAGE VERIFICATION FAILURES

Click on the appropriate verification failure to highlight it

Click on the [Change Verification] button. You will be taken to the Change of Status Reason screen

On this screen enter the reason for the verification change

Residency status

Click on the [OK] button and then click on the [Change Verification] button

Go to step 13

Update household notes

Use Function MAINTAIN HOUSEHOLD NOTES and from the information you have made a note of on form TC648, enter the appropriate messages

TCMZ Foreign benefit (name) has been included

TCMZ CCC deleted - not approved

TCMZ Child (name and DOB) deleted - not verified

Notes:

You must follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

Inform child benefit office

Inform the Child Benefit Office (CBO) by completing TC810 or TC694 with the following information

That the UK accepts competency for the family benefits

Supply the claimants details and the total amount of CTC awarded

If the claimant lives in Northern Ireland or the Republic of Ireland (RoI), send the notification to

CBO

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

If the claimant lives in GB or any other EEA country, send the notification to

CBO

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

If the Other Member State is the RoI, inform the relevant authority that CTC has been awarded, even when no family benefits are in payment from the RoI

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

If the claimant is residing in OMS (other than RoI) it will not be possible to notify the other country of the award of CTC because, unlike the UK and RoI, most OMS do not operate a centralised benefits scheme

The responsibility will be on the claimant to notify any other authority if relevant

Note:Do not inform RoI of the amount of Working Tax Credit as this is not a family benefit and HM Revenue & Customs (HMRC) has no authority to divulge this information to OMS

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