Issuing A Manual Payment (Info)

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The computer is unable to capture full details, or make an assessment, of the following claims

Or
  • Claimants with no fixed abode

Manual payments of tax credits may therefore be needed. Manual payments can be issued using Function USER REQUESTED PAYMENT or by completing a form R92TC

Function USER REQUESTED PAYMENT cannot be used for the following manual payment reasons

  • Awaiting award (pre-award claims)
     
  • No trace
     
  • Address on database
     
  • Child corrective action

And user requested payments can only be made where there is or has been an award for the household for the tax credit period the payment is being created for

If you are using form R92TC to issue the payment, you must complete this form and form TC648 with the full details and forward these to the following address

  • For non European Economic Area (EEA) Team cases

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

  • For European Economic Area (EEA) Team cases

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)