Non-Complex To Complex Change Of Circumstances (Info)
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Some changes of circumstance will result in a non-complex case becoming a complex case. For example
- When a
polygamous
marriage or
polyandrous
marriage takes place, resulting in 3 adult claimants in the
family
- When a tax credits claimant receiving Working Tax Credit (
WTC) starts to
receive income-related Employment and Support Allowance (
ESA)
- When a tax credits claimant receiving Child Tax Credit ( CTC) and income-related ESA starts work and becomes eligible for WTC
- When one claimant in a childless couple is given a custodial sentence of more than 12 months and the remaining claimant continues to satisfy the requirements for WTC
In the last example the 2nd adult element will be withdrawn from the first day of the custodial sentence and will not be reinstated until the claimant is released from prison.
The 2nd adult element will not be withdrawn for any periods that the claimant spends on remand, even if the court subsequently decides that part (or all) of a custodial sentence of more than 12 months has been served whilst on remand.
When one claimant is serving a custodial sentence it is not treated as a family breakdown. The claim will, therefore, become complex and both the calculation and payment of the WTC must be managed manually, until a function becomes available to pay the correct amount of tax credits by computer.
All complex cases are dealt with by the European Economic Area (EEA) Team (This text has been withheld because of exemptions in the Freedom of Information Act 2000)
