Ceased Employment Work List (Info)

There is an Action Guide for this subject, click on 'Next Page' to access it

Note: Before making any changes, you must follow the guidance in Establish If A Change Can Be Made
 

Function PROCESS CHANGES FROM THE EMPLOYMENT’S FRAMEWORK will populate the ‘Ceased Employment Work List’ with cases that show

• The claimant has ceased employment

• P45 details has been entered

• A claimant has had two NINOs merged

• The employer has ceased business

• The employer scheme has been cancelled

Function PROCESS CHANGE OF CIRCUMSTANCES will populate the 'Ceased Employment' Work List with cases that show

• A new employment for a new or existing household, but the new employer is recorded on the Employer Framework as ceased or cancelled

Note: Cases will only be recorded on the work list that have a current entitlement to WTC that is not nil

You must work the cases on this work list to obtain the correct employment details for the claimant and then delete the work item.

Where a change of circumstances updates a claimant's employment details on the computer, any work list items for the claimant on the 'Ceased Employment' Work List will be automatically deleted.

Note: Merged NINO cases will be dealt with by Live Support

Once the case has been settled it will be removed from the Work List manually

Every Work List provides the following information for each work item

• Creation date

• Reference

• Name

• Action Date

This Work List also provides a signal to indicate the reason for entry

• (C) for ceased employment cases

• (P) for P45 or under threshold cases

• (M) for merged taxpayer NINO on NTC computer cases

• (X) for ceased or cancelled employer schemes

You can access the following functions direct from this Work List

• AMEND PVE DETAILS (select either the Change Of Circumstance or Correction option from the drop down to access Function AMEND APPLICATION)

• MAINTAIN HOUSEHOLD NOTES

• MANAGE PVE BREAKDOWN

• VIEW APPLICATION

• VIEW EMPLOYER DETAILS