Employer Address Is RLS (Info)

Where both the employer correspondence and business addresses are RLS or DLO, a Payment Via Employer (PVE) notice cannot be issued to the employer.

A work item will be created on the ‘PVE Failures’ Work List for the address to be investigated and direct payments will be made.

Where entitlement to a tax credit has ceased or the daily rate has decreased, but the employment is ongoing, on overpayment will occur. The work list entry will be recorded as a priority work item so that the address will be investigated urgently.

Where employment has ceased a PVE stop notice is sent to the old employer to confirm the last date of employment or date of death of the claimant. If this is not possible because the employer address is RLS a work item will not be created.