Working Tax Credit 4 Week Run On: Post Finalisation Of Payment (AG)


To check a four week run-on payment of Working Tax Credit ( WTC) post finalisation, consider steps 1 – 18 below. The guide is presented as follows
 

Initial actionSteps 1 - 8
Calculating the run on paymentSteps 9 - 13
Issue manual cashchequeStep 14
Issue letter to claimantStep 15
Update Household NotesStep 16
Send documents to storageStep 17
S.O.A. casesStep 18

Go to top of pageInitial action

 

1Before you can continue with the guidance in this Action Guide, follow the guidance in Action To Take Before Processing A Claim Or Work Item


Note: If you identify that the case is a complex case, you can continue to follow this guidance but need to be aware that any figures you require will have to be obtained directly from the European Economic Area (EEA) Team

  • Go to step 2
2If you are working from
  • The Post Finalisation Of Working Tax Credit (WTC) 4 Week Run On spreadsheet, go to step 3
     
  • An expired BF for a case not originally identified as award status
  • ‘Final Act'
     
  • ‘Final Man’
     
  • ‘Final as Act’
     
  • Go to step 3
  • An expired BF for an RLS case, go to step 5
     
  • An expired BF for a case previously identified as S.O.A (Statement of Account), go to step 18
3Use Function AMEND APPLICATION, selecting the ‘Correction’ option
  • Enter the claimant’s NINO in the Key Entry Data screen
     
  • Select the ‘Latest’ checkbox
     
  • Click on the [OK] button
  • If the Deceased signal or the RLS signal does not display, go to step 6
     
  • If the RLS signal displays
  • BF the case for 2 weeks
     
  • Use Function MAINTAIN HOUSEHOLD NOTES to record the following
OW46 – Post Finalisation Of Working Tax Credit Run On case. Unable to action as claim is RLS. Case held in BF until (xx / xx / xx) Grp(xx) / Team / Initials’

Notes:


You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes
  • Take no further action
  • If the Deceased signal displays and you are dealing with
  • A joint claim, go to step 6 to issue any payment to the deceased claimants partner
     
  • A single claim, go to the Appointee screen to check if the details of the claimants estate have been entered
     
  • If the details of the claimants estate have been entered, go to step 6 to issue any payment to the claimants estate
     
  • If the details of the claimants estate have not been entered, go to step 4
4Complete theWTC 4 Week Run On Stencil - Priority 1 Team template
  • (This text has been withheld because of exemptions in the Freedom of Information Act 2000)
     
  • BF the case for 28 days. This will give the Priority 1 Team enough time to obtain the details of the estate. The Priority 1 Team will then complete the second half of the template and return it to you
Then, when you receive the Priority 1 Team’s reply
  • Go to step 6
5Use Function AMEND APPLICATION, selecting the ‘Correction’ option
  • Enter the claimant’s NINO in the Key Entry Data screen
     
  • Select the ‘Latest’ checkbox
     
  • Click on the [OK] button
     
  • Has the RLS marker been removed?
  • Yes, go to step 6
     
  • No
  • BF the case for a further 14 days
If after a total of 42 days (6 weeks) the RLS marker has still not been removed
  • Use Function MAINTAIN HOUSEHOLD NOTES to record the following
OW47 - Unable to action Post Finalisation Of Working Tax Credit Run On case due to RLS marker. No further action taken. Grp(xx) / Team / Initials’

Notes:


You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes
  • Update the Outcome field on the Post Finalisation Of Working Tax Credit (WTC) 4 Week Run On spreadsheet with ‘No Change’
     
  • Take no further action
6Use Function VIEW AWARD
  • Enter the claimant’s NINO in the Key Entry Data Screen
     
  • Select the ‘All’ checkbox
     
  • Click on the [OK] button. You will be taken to the Select Award screen
     
  • Check there is a previous year ( PY) award version listed with
  • ‘Final Act’
     
  • ‘Final Man’
     
  • ‘Final as Act’
     
  • ‘S.O.A’
Note: If you have previously identified that the case is a complex case, you must check with the European Economic Area (EEA) Team to see if there is a PY award version listed with any of the above
  • If the PY award version is
  • ‘Final Act’, go to step 9
     
  • ‘Final Man’, go to step 9
     
  • ‘Final as Act’, go to step 9
     
  • ‘S.O.A’, go to step 8
     
  • None of the above, go to step 7
7Use Function MAINTAIN HOUSEHOLD NOTES to see if manual payments are currently being issued to the claimant
 

Note: If the case is being paid by manual payments all notes will have one of the following prefixes

‘PN’

‘PP’

‘PC’

  • If manual payments are currently being issued
  • Enter the following
OW50– Post Finalisation Of WTC 4 Week Run On case. Insufficient information available as claimant is receiving manual payments, therefore unable to action. Grp(xx) / Team / Initials’

Notes
:

You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes
  • Take no further action
  • If manual payments are not currently being issued
  • BF the case for 2 weeks
     
  • Enter the following
OW40 AT – Post Finalisation Of WTC 4 Week Run On case. PY version not (*FINAL ACT/*FINAL MAN/*FINAL AS ACT). Case held in BF until (xx / xx / xx) Grp(xx) / Team / Initials (*Delete as appropriate)’
 

Notes:

You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

  • Take no further action
8BF the case to 28/02/2009
  • Use Function MAINTAIN HOUSEHOLD NOTES to record the following
OW48 – AT – Post Finalisation Of WTC 4 Week Run On case. PY version identified as S.O.A. Case held in BF until 28/02/09, at which time check to see if case has been restored. Grp(xx) / Team / Initials’
 

Notes:

You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

  • Take no further action

Go to top of pageCalculating the run on payment

 

9Use Function MAINTAIN HOUSEHOLD NOTES
  • Check for the job end date and the amount that was originally calculated as the 4 week run on payment
     
  • On form TC648 note the job end date and the original 4 week run on amount
     
  • Open the Post Finalisation Calculator
     
  • Enter the amount issued in the A1 field
Then
  • Go to step 10
10Calculate the daily rate of WTC as shown below and use the form TC648 to note the information as required. To do this
  • Use Function VIEW AWARD
     
  • Go to the View Tapered Calculations screen for the PY Final Act award version
     
  • Click on the latest entitlement period that corresponds with the employment end date
     
  • Note the amount under the Tapered Ent column for the Entitlement category of WorK and C / Care, if applicable
Note: If you have previously identified that the case is a complex case, you must confirm the above figures with the European Economic Area (EEA) Team
  • Divide the amount of tapered WTC by the number of days in the entitlement period and repeat for the amount of tapered C / Care, if applicable
     
  • Add the two amounts together to calculate the actual daily rate
Note: When performing the above calculation, always round in the claimant’s favour
  • Enter this figure
     
  • Onto the Post Finalisation Calculator in the A2 field
And
  • On the form TC648
Then
  • Go to step 11
11To determine the number of days in the run on period check the job end date on the form TC648
  • If the day after the job end date is 09/03/2008 or after, go to step 12
     
  • If the day after the job end date is 08/03/2008 or before
  • Select ‘Yes’ from the A3 drop down menu on the Post Finalisation Calculator
Note: The calculator has multiplied the actual income daily rate in the A2 field by 28, then deducted the original run on payment in the A1 field from this amount, to calculate the difference to pay, shown in the A5 field

For example


Actual income daily rate - £20 (A2 field)

Original run on payment - £200 (A1 field)

Calculation performed

£20 multiplied by 28 = £560 minus £200 = £360 to pay (A5 field)

Note:When performing the above calculation the Post Finalisation Calculator will round in the claimant’s favour

Then
  • Go to step 12
12Use the SEES Tax Credits Dates Calculator to establish the number of days to use. To do this
  • Open Microsoft Excel
     
  • Select 'SEES' from the toolbar menu
     
  • Select 'Other Calculators + Forms'
     
  • Select ‘Dates Calculator’
     
  • Select the ‘Time Apportionment’ tab
Then
  • Under ‘Base Period’
  • Enter the day after the job ended in the ‘From’ box
     
  • Enter the date 05/04/08 in the ‘To’ box
  • Select ‘No’ from the A3 drop down menu on the Post Finalisation Calculator
     
  • Enter the figure shown in the ‘No of Days’ box on SEES in the A4 field on the Post Finalisation Calculator
Note: The calculator has divided the original run on payment in the A1 field by 28 (to calculate the original daily rate) and multiplied this figure by the number of days in the 2007-2008 period, shown in the A4 field. It will then multiply the actual income daily rate in the A2 field by the number of days in the 2007-2008 period, shown in the A4 field and deduct the original payment from this figure to calculate the underpayment amount to pay, shown in the A5 field

For Example


Original amount of run on paid £280 (A1 field)

Number of days in the 2007-2008 period is 17 (A4 field)

Calculation performed – £280 divided by 28 multiplied by 17 = £170

Actual income daily rate £15 (A2 field) multiplied by 17 (A4 field) = £255

Calculation performed - £255 minus £170 = £85 underpayment to pay (A5 field)

Note:When performing the above calculation the Post Finalisation Calculator will round in the claimant’s favour

Then
  • Go to step 13
13Check the amount shown in the A5 field on the Post Finalisation Calculator
  • If the amount shown in the A5 field is £2.01 or more, go to step 14
     
  • If the amount shown in the A5 field is £2.00 or less
  • Update the Post Finalisation Of Working Tax Credit (WTC) 4 Week Run On spreadsheet with the amount calculated, even if this figure is below the limit to pay or is a minus figure which indicates we have overpaid the claimant
Note: You will not need to take any recovery action on any cases were the claimant has been overpaid

Then
  • Go to step 16

Go to top of pageIssue manual cashcheque

 

14Issue the amount of outstanding WTC 4 week run on that you have calculated by manual cashcheque. Follow the guidance in Completing The Screen Based Form R92TC


Note: The manual cashcheque must be made payable to the claimant who was in receipt of WTC

Note: It is important that this cashcheque is not posted to the claimant’s account. Take the following action before sending it to the Valuables Team

  • Print the form R92TC on pink paper and clearly mark it ‘WTC 4 WEEK RUN ON PAYMENT DO NOT POST ONTO ACCOUNT’
     
  • Update the Post Finalisation Of Working Tax Credit (WTC) 4 Week Run On spreadsheet with the amount you have paid to the claimant
Then
  • Go to step 15

Go to top of pageIssue letter to claimant

 

15Complete and issue letter TC1006to the claimant
  • Enter the date the original 4 week WTC run on payment was issued
     
  • The amount of 4 week WTC run on payment you are making
     
  • Enter the date the claimant should receive their cashcheque
Note: Due to the length of time involved from the point of completing the form R92TC and sending it to Worthing, you must allow 15 working days for the claimant to receive the cashcheque

Then
  • Go to step 16

Go to top of pageUpdate Household Notes

 

16Use Function MAINTAIN HOUSEHOLD NOTES to enter the following, where applicable
  • For cases where you have issued a cashcheque and the day after the job end date is 08/03/2008 or before, enter
OW41 - R92TC (S / N) for £(xx.xx) WTC paid to (Claimant’s name). Pymt is based on actual PY inc and covers (Day after job end date) to (end of 28 date period). TC1006 sent by TCO (GB). Grp(xx) / (Team) / (Initials)’
  • For cases where you have issued a cashcheque and the day after the job end date is on or after 09/03/2008, enter
OW42R92TC (S / N) for £(xx.xx) WTC paid to (Claimant’s name). Pymt is based on actual PY inc and covers (Day after job end date) to 05 / 04 / 08. TC1006 sent by TCO (GB). Grp(xx) / (Team) / (Initials)’
  • For cases where you have calculated the run on amount and it is equal to the run on paid initially, enter
OW43Post Finalisation 4 week run on calcs complete. Entitlement to 4 week run on based on actual PY inc the same, no further action required. Grp(xx) / (Team) / (Initials)’
  • For cases where you have calculated the run on amount and it is less than the amount initially paid or is a minus figure, enter
OW44Post finalisation 4 week run on calcs complete. Entitlement to 4 week run on based on actual PY inc does not exceed amount paid initially. No further action required. Grp(xx) / (Team) / (Initials)’

Notes:

You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

Then
  • Go to step 17

Go to top of pageSend documents to storage

 

17Send any documents to storage. Follow the guidance in Preparing And Sending Documents For Storage
  • Take no further action

Go to top of pageS.O.A. cases

 

18Use Function VIEW AWARD
  • Enter the claimant’s NINO in the Key Entry Data Screen
     
  • Select the ‘All’ checkbox
     
  • Click on the [OK] button. You will be taken to the Select Award screen
     
  • Check to see if there is still a PY award version listed with ‘S.O.A’
  • If there is still a PY award version listed with ‘S.O.A’
  • Use Function MAINTAIN HOUSEHOLD NOTES to record the following
OW49– Post Finalisation Of WTC 4 Week Run On case. 2SD now passed. Case still S.O.A and no chance of restore. No Post Finalisation checks to carry out. Grp(xx) / Team / Initials’
 

Notes:

You must
follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

  • Take no further action
  • If there is no longer a PY award version listed with ‘S.O.A’, go back to step 3