Incorrectly Posted Cashcheques (Info)

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Use this guidance if, during your investigation of a disputed overpayment or during a review of a previous disputed overpayment case you identify that a cashcheque has been posted to the wrong year creating an overpayment

Where cashcheque posting corrections are required on a case prior to a dispute being worked and the remission functionality used to suspend recovery, unless the remission is cancelled before the correction is applied, an underpayment will incorrectly be created when the award re-profiles, resulting in an incorrect payment being issued to the claimant

You will need to follow the referral process via your Technical Advice Liaison Officer to ensure that the incorrectly posted cashcheque is moved to the correct year and that any remission amount previously applied, is corrected in order to correctly balance the account