Form JCP/RPT020 Received From A Jobcentre Plus Office - TCO Only (AG)
To deal with form JCP/RPT020, consider steps 1 - 3 below. The guide is presented as follows
| Initial action | Step 1 |
| Refer back to JCP office | Step 2 |
| Update household notes | Step 3 |
| 1 | Complete Part 4
‘Allocation of Remittance’ on form JCP/RPT020 with the
following details
|
| 2 | Send the completed form
JCP/RPT020 by post back to the originating Jobcentre Plus (JCP)
office
Note: The address of the office holding the payment will be on the form at part 2 Go to step 3 |
| 3 | Use Function MAINTAIN
HOUSEHOLD NOTES and select the ‘Debt Recovery’ category
to enter the following message
|
