Form JCP/RPT020 Received From A Jobcentre Plus Office – TCO Only (Info)

In a small number of cases, some claimants may repay a tax credits overpayment at a Jobcentre Plus office.

When this happens, the office will bank the repayment locally and hold it in a suspense account.

They will then complete a form JCP/RPT020 and send this to TCO advising them to hold payment.

You need to complete a section on this form and return this to the sending office informing them to forward the payment to Accounting & Payment Service (A&PS) Cumbernauld in order that they can be posted back onto the NTC computer.

A process has already be set up and agreed for DSD offices in Northern Ireland.

Cheques / Postal Orders are sent directly to TCO (NI)

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

TCO (NI) must follow the normal procedures for when a cheque is received.

Cash Received at a DSD office is lodged into a DSD General Account and the equivalent is paid to the HM Revenue & Customs (HMRC) by payable order

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)