Manually Backdating Payment Adjustments – TCO Only (Info)

There is an Action Guide for this subject, click on 'Next Page' to access it

You may be in a situation where the request for a payment adjustment was made more than 5 working days before it is being actioned

Where this is the case you will need to

• Calculate the number of days from the 6th working day to yesterday

• Calculate the value of the adjustment for that period

And

• Issue a manual cashcheque for that amount

You must complete the 3rd part of the TCO – Adjust in year payments proforma while working through these instructions