Temporary Reference Number (NONO) Spreadsheet For Issuing Healthy Start Vouchers (AG)

• Enter the claimant's NINO in the Key Entry Data screen

• Select the All checkbox

• Click on the [OK] button. You will be taken to the Select Application Screen

• Click on the latest application to highlight it

• Click on the [OK] button. You will be taken to the Application Summary screen

• Click on 'VH' on the toolbar menu. You will be taken to the View Application History screen

• Click on 'Ch' on the toolbar menu. You will be taken to the Children screen

• If the claim is traced, establish if entitlement to Healthy Start vouchers exists. Follow the guidance in Healthy Start Vouchers

• If entitlement to Healthy Start vouchers exists in the last 4 to 6 weeks, go to step 2

• If no entitlement to Healthy Start vouchers exists in the last 4 to 6 weeks, enter 'No Entitlement' in the Ind Award Date column on the spreadsheet. Take no further action

• If the claim cannot be traced

• Email the spreadsheet back to originator and ask them to provide the

Claimant's name

Claimant's address

Claimant's date of birth

Then

• Repeat the actions in this step from the beginning

• Enter the claimant's NINO in the Key Entry Data screen

• Select the All checkbox

• Click on the [OK] button. You will be taken to the Select Award screen

• Click on the latest version of the claim to highlight it

• Click on the [OK] button. You will be taken to the Award Summary screen

Note: If the latest version of the award is at Statement of Account, look for the latest version of the claim that is at Provisional or Amended

Note: The claims on the spreadsheet will have been awarded within the last 4 to 6 weeks, you are looking for the latest period with continuous entitlement to Healthy Start vouchers

• Click on the [View Calculation] button. You will be taken to the View Calculation screen

• Click on the [View Elements] button. You will be taken to the View Elements screen

• Look for the earliest date when CTConly started to be paid

• Compare the period of entitlement to the start date given in the Ind Award Date column on the spreadsheet

Note: If entitlement for CTC only exists at the start of the tax tear, for example 06/04/05, check the previous year for any entitlement that runs up to this date

• If the start date is the same as the one on the spreadsheet, take no further action

• If the start date is different to the one on the spreadsheet

• Enter the start date of CTC only entitlement from the computer in the Ind Award Date column on the spreadsheet

Then

• Go to step 3

Then

• Forward the updated spreadsheet to (This text has been withheld because of exemptions in the Freedom of Information Act 2000)