New Award Notice (Introduction)

From the 6th April 2006 the award notice issued to claimants has changed. The award notice now provides more information for the claimant and includes a more detailed reconciliation statement that reflects the enhancements to the computer in Function VIEW AWARD.

The new award notice shows the type of award, either

  • Initial Award
  • Amended Award
  • Finalised Award

The notice starts with a summary of the claimants entitlement and is then broken down into three sections

  • Part 1 gives details of the claimants personal circumstances, including income details
  • Part 2 shows how the tax credits due have been calculated
  • Part 3 gives details of payments due or paid, and any overpayments that have arisen

This section of the manual provides you with information on the contents of the new award notice

Follow the guidance in Award Notices if you wish to know

  • What action to take when an award notice is returned
  • How to deal with a returned award notice that cannot be matched with a current claim
  • What to do if you log a returned award notice onto the computer by mistake
  • When and how to adjust the award reminder cycle if you need to allow extra time for an award notice to be returned

To read more specific information about the different parts of the New Award Notice section, select the appropriate part from

Every award notice is tailored to show the circumstances for an individual case. So not all the details in the parts above will appear on every notice and some may have additional details.

To view a cross referencing table that shows you how to identify items shown as reconciliation details on the award notice and its equivalent in Function VIEW AWARD, follow the guidance in View Award And Award Notice Comparison Table