Subject Access Request: Printing The Computer Records (Info)

There is an Action Guide for this subject, click on 'Next Page' to access it

You will receive a Subject Access Request (SAR) by e mail, letter or fax, but the request must be in writing and the request will be to see copies of all claimant records or copies of telephone calls.

The claimant can make a request for all records, telephone calls, computer records and correspondence. This is known as a full SAR request

A SAR request can also be for copies of

• Telephone calls only. This will be dealt with by Data Protection Unit (DPU)

Or

• Telephone calls and correspondence. DPU will deal with the telephone calls on this request and Tax Credit Office (TCO) will deal with the correspondence

The SAR Team gather the information when they have established the type of SAR request

This section of the manual tells you how to print-out all the requested computer records

The information needed for the SAR must be gathered and sent to DPU within 20 days of Tax Credit Office receiving the SAR request. The DPU must have all the information gathered and sent to the claimant within 40 days of the SAR request being received.